What is Hotel Now?
Hotel Now is the new hotel feature from tiket.com which enables t-mates to book and check-in at a hotel on the same day.
If you make a hotel booking on the same day and check-in from 6 pm to 4 am, you’ll get a special discount.
How to Use Hotel Now Feature?
- Install tiket.com app
- Choose the hotel product icon on the homepage
- Click on Hotel Now banner at the bottom of the search form page
- If you launch the app between 12 am until 4 am, choose check-in now or later in the afternoon
- Select the destination on Hotel Now page. If you choose to book the hotel "Near Me", then you need to provide location access on tiket.com
- Search your favorite hotel, choose the room that you want, and complete the payment
- Hotel Now feature is available on tiket.com app (iOS and Android)
- Hotel Now applies to cities and regions listed on available destinations on Hotel Now page
- Hotel Now discount is only valid for hotel bookings for the same day (from 6 pm to 4 am) with a duration of one night
- tiket.com has the right to take the necessary actions without prior notice if the user is found to be fraudulent
- By using Hotel Now feature, customers are deemed to have agreed to the terms and conditions that have been applied by tiket.com
- tiket.com has the right to change the terms and conditions of Hotel Now feature without prior notice
- Payments are made using the available payment methods and in the local currency.
- The cancellation and refund policy follows each accommodation’s policy.
- Cancellation does not apply to guests who have checked-in at the hotel.
- To submit a refund, the customer can contact Customer Service via Email (cs@tiket.com) or Whatsapp (0804 1500 878 (ID only) or +6221 3937 0888)
- Is Hotel Now available in all cities and countries?
Hotel Now is only available in the city or area listed on the location directory - Can I book Hotel Now for more than 1-night duration?
Use Hotel Now page to book hotels for more than one night and for dates other than today. However, the "Hotel Now" discount will only apply to hotel bookings within the specified time frame, for the same day, with a duration of 1 night. - Can I do a cancellation for Hotel Now booking?
The cancellation policy follows each hotel’s policy. - Can Hotel Now payment be made at the hotel?
Payment can be made at the hotel if the selected hotel has the label "Pay at Hotel" or "Pay at Hotel" choice. - I have finalized the payment for Hotel Now, but unable to check-in at the hotel. What should I do?
Please contact our customer service via email (cs@tiket.com) or Whatsapp (0804 1500 878 (ID only) or +6221 5088 1050 for the relocation process.