See all photos
Four Points by Sheraton Surabaya, Pakuwon Indah
Wiyung, Surabaya
Perfect for nature loversOnly 906 m to Angsa Park and 1.9 km to Graha Natura Park
Near shopping centersOnly 124 m to Coco Batik and 167 m to Pakuwon Mall
Near healthcare facilitiesOnly 1.2 km to National Hospital and 2.1 km to Rumah Sakit Orthopedi & Traumatologi Surabaya
Suitable for your business tripStay productive with business facilities.
Reviews
1 Photo
5.0/57 Jul 2026
Yulius Andrian • Family Trip
Celebrating my daughter birthday here in this hotel and we had a great experience during our stay here. Every staff is helpful, the room is clean and tidy. Thankyou to mas Matt and mas Dani from djaman doeloe resto to fulfilling my request to bring extra people and some birthday cake for my daughter's birthday, it really means a lot to her since it was holiday season so she couldn't celebrate her birthday with her friends at school. The staff from the restaurant is really helpful, offering any help by any chance. Would gladly return here someday in the future. Cheers !Popular Facilities
Sports & Recreation
1
Children's Pool
Public Facilities
2
Elevator/Lift
Parking (Free)
Hotel Services
5
Laundry Service/Dry Cleaning
Hotel Safe
Luggage Storage
Concierge Services
24-hour Front Desk
Other Facilities
1
Smoking Area
Business Facilities
2
Conference Center
Shopping On-site
Accesibility
1
Wheelchair Accessible
Transportation
2
Airport Transfer (Surcharge)
Valet Parking (Surcharge)
Connectivity
1
Free WiFi
Location
See maps
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, IDAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
About Four Points by Sheraton Surabaya, Pakuwon Indah
Strategically situated within the complex of Pakuwon Mall, Four Points by Sheraton Surabaya, Pakuwon Indah offers a luxurious stay in Surabaya. The 5-star hotel boasts a swimming pool, a fitness center, and meeting facilities.
Each room at Four Points by Sheraton Surabaya, Pakuwon Indah is equipped with air conditioning and a flat-screen satellite TV. The bathroom comes with a shower, a hairdryer, and free toiletries. Room amenities also include coffee/tea making facilities, a minibar, and a safe deposit box.
Enjoy a wide selection of authentic Indonesian dishes for breakfast and all-day dining at Djaman Doeloe. Guests can also dine in the room any time by ordering from the 24-hour room service.
Staff at the hotel can assist you with laundry services, luggage storage, and airport transfers. Other facilities include a business center, a 24-hour reception, and free Wi-Fi throughout the hotel.
Four Points by Sheraton Surabaya, Pakuwon Indah is located 2 km away from Bukit Darmo Golf Course and 9.2 km away from Surabaya Zoo. Surabaya Gubeng Train Station is 12.2 km away from the hotel while Juanda International Airport is 26.4 km away.
Room Type and Price
General Information Four Points by Sheraton Surabaya, Pakuwon Indah
About Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah is a luxury hotel strategically located in the Western Surabaya area. Directly situated within the Pakuwon Mall complex, this hotel offers ultimate convenience for t-mates looking to enjoy a perfect blend of comfortable lodging and easy shopping access. Featuring a sleek, contemporary design, this accommodation is ideal for both business trips and leisure getaways with family in the City of Heroes.
Each room is designed to provide maximum comfort, equipped with air conditioning, a flat-screen satellite TV, a safe, a minibar, and coffee/tea making facilities. The private bathrooms come with a shower, a hairdryer, and complimentary toiletries. Additionally, the professional hotel staff is ready to assist you with various services including luggage storage, laundry, and airport shuttle transfers to ensure a hassle-free stay.
Why Stay at Four Points by Sheraton Surabaya, Pakuwon Indah
This hotel offers the luxury of staying right on top of the largest shopping center in Surabaya, Pakuwon Mall. For shopping and culinary enthusiasts, its direct integration with the mall makes it incredibly convenient to enjoy various activities without the need to travel far. Furthermore, the hotel provides comprehensive business facilities, making it an excellent choice for t-mates traveling on business who still wish to enjoy premium recreational amenities.
Location and How to Get There
Four Points by Sheraton Surabaya, Pakuwon Indah is located at Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya. To reach this hotel, t-mates can use private vehicles, online taxis, or the airport shuttle service provided by the hotel for an additional fee. From Juanda International Airport, the journey takes approximately 30 to 45 minutes with a travel distance of around 26.4 km. If you are arriving by train, the hotel is situated about 12.2 km from Surabaya Gubeng Railway Station.
Price and Room Types
Four Points by Sheraton Surabaya, Pakuwon Indah offers various luxury room options equipped with modern amenities to ensure a restful stay. Each room type features elegant contemporary interiors, complete with premium bedding like the signature Four Points Comfort Bed. For the latest pricing and room availability, you can check directly on the tiket.com application to secure the best rates.
Enjoy Various Facilities at Four Points by Sheraton Surabaya, Pakuwon Indah
Swimming Pool
T-mates can unwind and refresh at the beautifully landscaped outdoor swimming pool. Accessible from 06:00 AM to 08:00 PM, it is the perfect spot for an early morning swim or a relaxing late afternoon dip.
Fitness Center
For those wanting to maintain their fitness routine during their stay, the hotel offers a modern and fully equipped fitness center. The gym facilities help you stay active amidst a busy holiday or business trip schedule.
Business and Meeting Facilities
The hotel features a representative business center and meeting rooms to support your professional agenda. Modern conference equipment and dedicated professional staff are ready to ensure the success of your seminars, conferences, or corporate meetings.
Attractions Near Four Points by Sheraton Surabaya, Pakuwon Indah
Dive Wonderful Indonesia
An exciting aquatic adventure destination for diving enthusiasts, located approximately 2.2 km from the hotel.
Orchard Surabaya Apartment
A modern residential area serving as one of the nearest local landmarks, located just 191 meters from the hotel.
Coco Batik
A delightful shopping spot to find a curated collection of batik and local souvenirs, situated only 124 meters away.
Culinary Spots Near Four Points by Sheraton Surabaya, Pakuwon Indah
Sakeyo
A nearby restaurant offering delicious dishes, located just 46 meters from the hotel, making it incredibly convenient for a quick walk.
Djaman Doeloe Resto and Bar
An in-house restaurant serving a rich selection of authentic Indonesian dishes for breakfast and all-day dining in a comfortable atmosphere.
Pakuwon Mall Culinary
Located directly within the Pakuwon Mall complex, you can explore dozens of popular food outlets, cafes, and modern restaurants just 167 meters away.
Tips for Staying at Four Points by Sheraton Surabaya, Pakuwon Indah
Why Book at tiket.com
Booking your room at Four Points by Sheraton Surabaya, Pakuwon Indah through tiket.com is incredibly simple and convenient. Get the best rates with various attractive promotions available daily. Enjoy peace of mind with flexible travel planning features like Simple Reschedule and Refund options should your travel plans change. Furthermore, your hygiene and comfort are guaranteed with cleanliness protocols under the tiket Clean standard.