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Bedroom 1, De-Laila Houseboats, Srinagar

Bathroom 2, De-Laila Houseboats, Srinagar

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De-Laila Houseboats

n.a. ( 5c), Srinagar

Reviews

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1.0/5

TerribleFrom 1 reviews

1.0/527 Apr 2023

Vinod Kumar • Family Trip

I had booked three double classic non smoking rooms for six family members. Although the reservation was confirmed by Hotels.Com and e mail to this effect was received by me, on reaching the houseboat, the reserved accommodation was denied to us. The houseboat owner refused to accept that the reservation made by me was for three double classic rooms even after showing the confirmation email from Hotels. Com. He continued to insist that the reservation made by me was for three studio rooms instead. As per him the room description given in the email was wrong and asked me to contact Hotels.Com for solution. He offered to accommodate us in studio rooms which were much inferior to the rooms booked by me. He also insisted that this was not a single booking but three different bookings and therefore he could only offer the rooms( of inferior quality) on three different boats separated by considerable distance. Contacting the Hotels.com executives for a solution did not achieve anything.More than two hours were spent in this process. As we were travelling as a family, the offer made by the houseboat owner was not acceptable to us and we had to find another hotel at our expense. Although Hotels.com promised to refund the reservation charges, it was a terrible experience, not expected in a booking made through Hotels. Com. Hotels.com should tweak their policies to guard their client's interests and make the hotels accountable.

Popular Facilities

Parking

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24-hour Front Desk

Free Parking

Hair Dryer

Public Facilities

Parking (Free)

Info

No Elevators

Hotel Policy

Smoke-free Property

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Location

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Opposite Park Hotel, Boulevard Road, Gate No 9, Abi Karpora, Dal Lake, Srinagar, Jammu and Kashmir, IN

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-7:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The front desk is open daily from 7:30 AM - 10:30 PM. The front desk is staffed during limited hours.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

About De-Laila Houseboats

De-Laila Houseboats Location
With a stay at De-Laila Houseboats in Srinagar (Nishat-Shalimar), you'll be within a 10-minute walk of Dal Lake and Mughal Gardens. This hotel is 0.5 mi (0.7 km) from Nishat Bagh and 1.6 mi (2.6 km) from Shalimar Bagh.

De-Laila Houseboats Rooms
Stay in one of 17 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Room Type and Price

Wed, 05 Aug 2026 - Thu, 06 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children