StayVista at Novera The Lake Villa

- Smoking is allowed in the exterior areas of the villa only.
- All guests must be able to share valid ID proofs when asked. This could be at the time of booking, and also upon arrival.
- Any damage to the property caused by the guest will be charged as per the actual cost of repair or replacement.
- This property is a part of a gated community.
- All foreign nationals must be able to share their passport and visa details prior to their stay.
- There are CCTV cameras that capture the external areas for security purposes.
- Only the guests who have been accounted for are allowed at the villa.
- The caretaker and host stays on the premises of the same property.
- Cooking and consumption of non-vegetarian food are allowed.
- Guests can stay connected with complimentary Wi-Fi. Network is subject to availability at any given time.
POLICIES
- Please be mindful and keep noise to a minimum after 10 PM.
- Any commercial activity is strictly not permitted.
- Loud music is not allowed post 11 PM.
- This is not a pet-friendly property.
- Guests are advised to stay cautious of any wild animals or bugs due to the villa location.
- Any illegal activity - including but not limited to prostitution and the use of narcotics - is strictly not permitted.
HOUSE RULES
- Guests are earnestly requested to treat the home with care.
- The full payment must be made for your booking to be confirmed.
- The road leading up to the villa may not be concrete.
- Alcohol consumption is allowed in designated areas.
- This is a wheelchair-accessible property
- The number of guests must not exceed the count mentioned at the time of booking.
- Smoking is allowed only outdoors.
- In case of a power outage, the 10 KVA generator can support 1 light and 1 fan in each room for up to 3 hours.
- A refundable deposit will be collected before check-in. This entire amount is refunded within two working days, provided the total number of guests does not increase and the check-out time is adhered to. In case of any delays or other grievances, guests can reach out to guestsupport@stayvista.com for assistance.
- All mobile networks work fairly well here.