House Rules and Rental Conditions
Please note that these times are strictly enforced, and that arriving before 4pm or checking out after 11am without prior approval is against our policies.
● Maximum occupancy cannot be exceed at any time;
If applicable to your reservation, the security deposit will be used at the sole discretion of Next Level Villa Management to pay for the restoration of the property to its original move-in conditions (outside of other normal wear and tear). Additional costs include but are not limited to: cleaning beyond normal wear and tear, removing excessive garbage, repairing or replacing any part of the premises, its contents, common areas and recreational facilities for damage caused after your move-in. In the event that said deposit is insufficient, you agree to allow Next Level Villa Management to charge your credit card on file to pay the additional costs or we may send you an invoice that is payable in full upon receipt. If all terms and conditions of the agreement are fulfilled, the deposit will be returned in full within 21 business days after guest departure.
NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA. WHILE Next Level Villa Management WILL MAKE EVERY EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER, IT CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING A GUEST STAY, AS THE COMPANY MAY HAVE TO GO THROUGH HOME WARRANTIES. Next Level Villa Management will always look for alternative solutions to ensure and prioritize guest comfort.
Primary Guest Charges
We're so pleased to host you and hope that you and your group enjoy all that our property has to offer. We ask that a few simple rules be followed to ensure an exceptional and memorable experience. As such, we've outlined our House Rules and Rental Conditions below. Please note that we are at your disposal should you have questions at any time.
Repairs and Maintenance
● If the neighbours are disturbed, Next Level Villa Management reserves the right to ask the tenant to vacate the premises with no refund;
● Guests, other than those in the party provided, may not stay overnight in the property;
● Tenant may only use appliances for their intended use;
● No smoking allowed inside the villa;
● Pets are not allowed unless otherwise agreed to in writing;
● Street parking is allowed, however for the safety of your vehicles we recommend that they are parked inside the villa compound in front of the banana trees. Please allow enough access for neighbours to exit the carpark.
● Noise levels must be kept strictly under 60 dBA during the day. Music and/or excessive noise outdoors (i.e., yelling, noise amplification, musical instruments, animal barking etc) must be kept to a respectful minimum at all times. Outdoor Music is not permitted after 10PM. No amplification devices or musical instruments can be used outdoors or can be audible outside the home at any time, day or night. Guests must be mindful of their noise levels at all time;
The Primary Guest may be required to pay for incidental charges and other fees incurred during your stay. The name of the primary guest on the reservation and a picture ID will be required along with the signed rental agreement. If any costs or damages, including but not limited to: extra cleaning fees, or unauthorized pets, are discovered during or within a reasonable amount of time after your stay, the primary guest will be charged for said amounts. No charges will be processed without prior written notice.
We cannot guarantee against mechanical failure of heating, air conditioning, appliances, TVs/VCRs/DVD Players, stereo equipment, or pools/spas. Please report any inoperative equipment to our office promptly. Next Level Villa Management will make every reasonable effort to have repairs done quickly and efficiently. If you demonstrate that the problem persists after being given phone instructions by a Next Level Villa Management property associate, a maintenance service professional will be dispatched.
Security Deposit / Additional Costs
● Tenant must maintain all property and furnishings in good order;
House Rules
Check-In / Check-Out
Evidence of smoking inside the Villa will attract a 5 million Rupiah cleaning fee.
● Renters are responsible for doing a house walkthrough and reporting any damage upon entering the home;
● Parties / events, lack of decorum and disruptive noise will not be tolerated;
Check-in time is 3:00PM. Early check-in may be available upon request. Please ask your Customer Experience team for the cost as it varies per property. Check-out time is 11:00AM. Late check-out may be available upon request, so please ask your Customer Experience team for cost and availability.
Welcome to our home!
● All guests are the sole responsibility of the renter;
● Neighbourhood quiet hours are strictly enforced from 10PM-8AM;
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