Kavana Ubud Villas

🌴 Welcome to Bali!
We want to ensure you have a comfortable and enjoyable experience. Here are a few important points to keep in mind during your stay:

1. Construction Noise
While the villa is not directly adjacent to any construction sites, some guests who are particularly sensitive to noise might occasionally notice distant construction sounds. Generally, this does not affect the peacefulness of your stay, but if you are especially sensitive to noise, it’s something to be aware of.

2. Local Sounds
Bali is a vibrant destination, rich with natural sounds that enhance its distinctive character. You may hear roosters crowing, dogs barking, ducks quacking, or the gentle hum of motorbikes—each contributing to the island’s authentic and lively atmosphere.

3. Insects, Mosquitoes, House Lizards, and Geckos
As a tropical island, Bali naturally hosts mosquitoes and other insects, particularly during the rainy season. We are committed to maintaining the villa environment regularly and providing mosquito spray and electric repellents for your comfort. For a restful stay, we also recommend keeping bedroom doors and windows closed.
- House Lizards: These small reptiles may appear in the villa. They are harmless and do not pose any danger. No action is needed, and they usually stay out of sight.
- Geckos: Geckos are a different species that may also be present. While they are not dangerous, we advise guests not to handle them, as they typically disappear on their own.

4. Water Quality
Water quality can vary, especially during the dry season. To ensure your convenience, we supply drinking water in gallons. We advise using this water for drinking, cooking, and brushing your teeth.

We hope you have a wonderful stay and enjoy all that Bali has to offer. Should you have any questions or require assistance, please do not hesitate to contact us.


--------------------------------------


Villa Use Guidelines
To ensure a peaceful and enjoyable stay for all guests, please observe the following:
• Parties are not permitted in the villa.
• Kindly keep noise to a minimum after 10 PM, including loud conversations, television, and other sounds.
• Smoking is permitted only outside the villa to prevent accidents and avoid burn stains inside the villa.
• Please leave the villa in the condition you found it, with dishes cleaned and waste disposed of properly.
Failure to comply may necessitate involvement of local authorities and could result in fines.
---
Linen Change Policy
As part of our sustainability commitment, we encourage thoughtful linen use to conserve water and energy, while upholding cleanliness and comfort as follows:
• Stays under 4 nights: Linen changes are not automatically provided but may be requested for an additional fee.
• Stays of 4 to 6 nights: One complimentary linen change is provided.
• Stays of 7 or more nights: Two complimentary linen changes, consistent with our twice-weekly schedule, are provided.
Additional linen changes may be requested through our front desk or villa coordinator, subject to availability.
Late Check-out Policy (Subject to Availability)
Check-out after 12 PM will incur fees as follows:
• After 12 PM: 25% of the nightly rate
• After 3 PM: 50% of the nightly rate
• After 7:30 PM: Full night’s charge
Late departures may impact cleaning schedules and subsequent guest arrivals. We appreciate your understanding and cooperation.
Should you need any further assistance or have any questions, please do not hesitate to reach out to us. We are always happy to help. You may also contact our Villa Coordinator directly; the contact number was provided in your confirmation message following your booking.



--------------------------------


Security Deposit:
- A security deposit will be collected upon arrival and refunded at check-out, provided the villa is left in good condition.
- The deposit amount varies by property; our Villa Manager will contact you regarding specific details.
- Please note that we will share the check-in procedure once the security deposit is received, and if you do not agree with the security deposit, please kindly inform us and you're welcome to request to cancel the booking, and we will proceed with a full refund