Villa Nata by Pertama Stay

Warm welcome to Bali! We are delighted to host you and hope you enjoy a relaxing stay. Please take a moment to read this short guide and ensure you review the listing and House Rules carefully before arrival:
-YOUR HOST: Our Guest Services Supervisor is your main contact during your stay and is available via WhatsApp for any questions or assistance. They will contact you before arrival to arrange your check-in time.
-CONCIERGE SERVICES: Our Concierge Team can arrange transport, activities, dining, wellness treatments, and any special requests to make your stay even more enjoyable.
-SECURITY: Lock all doors and windows when leaving the property and store valuables securely in the safety boxes provided.
-POOL SAFETY: Swim responsibly, supervise children at all times, and use pool towels only within the property area.
-SUSTAINABILITY: Please turn off air conditioning, lights, and appliances when not in use to conserve energy.
-MAINTENANCE AND EMERGENCIES: For any issue or urgent matter, contact your Guest Services Supervisor immediately for prompt assistance.
-RESPECT FOR NEIGHBOURS: Please keep noise levels low, especially after 10.00 p.m., to maintain a peaceful environment for everyone.
-DRINKING WATER: Filtered water is provided through the dispenser; tap water in Bali is not
suitable for drinking.
-Wi-Fi: Complimentary Wi-Fi is available; the network name and password are displayed inside the property and within the listing.
-TRASH DISPOSAL: Please place rubbish in the designated bins; our team will collect it regularly.
-CHECK-OUT: Check-out time is 11.00 a.m. Please ensure all personal belongings are packed, and keys or access cards are returned.
Your comfort, safety, and satisfaction are our top priorities.
We wish you a wonderful stay with Pertama Stay!