Windmill Upon Hills Stays

🏡 House Rules – Please Read Before Your Stay
We want you to have a comfortable and enjoyable experience! Kindly follow these house rules during your stay:

✅ General Rules
Check-in: After 3:00 PM

Check-out: Before 12:00 PM

Self check-in instructions will be sent via WhatsApp 2 days before arrival.

🚭 No Smoking
Strictly no smoking inside the unit.

You may smoke at the balcony only (if applicable) – please keep the door closed and dispose of cigarette butts properly.

🧹 Cleanliness
Please keep the unit clean and tidy.

Wash any used dishes before check-out.

Kindly take out the trash if staying for more than 2 nights (bins provided).

🛏️ Maximum Occupancy
Please respect the maximum guest limit as per your booking.

No unregistered guests or visitors allowed without host approval.

🔇 Quiet Hours
Quiet time: 10:00 PM – 8:00 AM

Be mindful of noise, especially in the hallway and balcony area.

🚫 Parties & Events
Strictly no parties, gatherings, or loud celebrations allowed.

Our unit is in a residential building — we respect our neighbors and expect the same from our guests.

🧒 Children & Safety
Children are welcome, but please supervise them at all times.

Do not leave children unattended on the balcony or near windows.

🛠️ Damage & Loss
Any damaged or missing items (furniture, keys, towels, etc.) may incur charges.

Please treat our home as you would your own.

🔑 Key & Access
Lost keys or access cards will be charged RM100 per item.

Always lock the door and secure valuables before leaving the unit.

❤️ Thank You!
We appreciate your cooperation in keeping our home safe, clean, and welcoming for everyone. If you need anything during your stay, feel free to reach out via WhatsApp. Enjoy your time in Genting Highlands!