KULAI HOME STAY @IOI MALL/JPO/AEON/SENAI AIRPORT

House Rules & Check-in Information

Please read the following house rules carefully before your stay.

Check-in & Check-out
Check-in: 3:00 PM onwards (Kindly arrive before 7:00 PM whenever possible.)
Check-out: Before 12:00 PM
Security Deposit

A RM200 refundable security deposit is required before check-in.

The deposit will be refunded within 3–5 working days after check-out, provided there is:

No damage to the property
No missing items
No violation of the house rules
House Rules

1. Identification
A valid government-issued photo ID is required for all guests during check-in.

2. Shoes
Please remove your shoes before entering the homestay.

3. Parties & Events
Parties, gatherings, and events are strictly prohibited.

4. Cleanliness
Please keep the homestay clean and tidy throughout your stay.

5. Furniture & Equipment
Guests are responsible for taking good care of all furniture, appliances, and facilities. Any loss or damage will be charged based on the actual replacement or repair cost.

6. No Smoking / Drugs
Smoking, vaping, and illegal drugs are strictly prohibited anywhere inside the unit, including the balcony.
Penalty: RM300

7. No Food or Drinks in Bedrooms
Food, drinks, and e-cigarettes are not allowed inside the bedrooms.

8. Save Energy
Please switch off all lights, air conditioners, and water heaters whenever you leave the unit.

9. Access Card & Keys
Please take good care of the access card and unit keys.
Lost access card or key: RM200 per item

10. Durian & Mangosteen
Durian and mangosteen are strictly prohibited inside the unit.
A minimum cleaning fee of RM300 will be charged if found.

11. Cooking
Only light cooking is allowed (e.g. instant noodles).
Please clean the kitchen after use.

12. Kitchen Hygiene
Please wash all dishes after use and leave the kitchen clean and dry for the next guests.

13. Food Waste
Do not throw food into the sink.
Please dispose of all food waste in the bins provided.

14. Personal Belongings
Please check that you have all your belongings before checking out.
We are not responsible for any lost or forgotten items.

15. Quiet Hours
Please keep noise to a minimum after 10:00 PM to avoid disturbing neighbours.

16. Key Return
Upon check-out, please place the unit key into the designated mailbox located in the Mail Room on the 1st Floor. After exiting the lift, turn right and you will find the Mail Room.