Penthouse Apartment Pandan Residence 2

Homestay Rules & Regulations

1. Reservation and indemnity
1.1. Check-in time is 3pm, and check-out time is on or before 12pm.
1.2. Late check-out is subject to availability. If late check-out is allowed or that if the Customer stays beyond 12pm without the permission of the management, an additional charges of RM100.00 for each hour of late check-out is payable by the Customer.
1.3. A security deposit is required to be placed with the management by the person making the reservation (hereinafter referred to as “the Customer”) prior to check-in. The sum of the security deposit will be notified by the management during the reservation. The security deposit will be refunded to the Customer within twenty-four (24) hours after check-out if there is no damage or loss caused during the stay.
1.4. The management reserves the right to deduct from the security deposit any cleaning fees, fines, late check-out fees, card replacement fees, additional charges for use of facilities and/or the costs and expenses to remedy the Customer’s breach of this Rules and Regulations, including the costs for repair, restoration and replacement as stated in this Rules and Regulations, prior to the refund being made.
1.5. The Customer himself/herself shall at all times be present in the homestay. Proxy or reservation on behalf of third party is strictly prohibited.
1.6. For safety purpose, the Customer shall ensure that the number of his/her guests and invitees (including the Customer) shall not at any time exceed the limit of twenty (20) persons. The management reserves the right to ask the Customer or his/her additional guests and invites to leave the premises if this limit is exceeded.
1.7. If the Customer intends to have barbecue, kindly notify the management prior to the reservation. There will be an additional charge of RM100.00 for using the barbecue facility. Reasonable amount of coal and barbecue utensils will be provided.
1.8. A fee of RM200.00 will be charged to the Customer for lost or damaged Parking Access Card and/or Room Access Card.
1.9. The Customer is responsible for all the actions and negligence of his/her guests and invitees during the stay and shall comply and ensure that his/her guests and invitees comply with this Rules and Regulations and such amendments thereto as may be notified to the Customer from time to time.
1.10. The Customer agrees to indemnify and hold the management harmless against any loss, damage, claim, proceeding, costs and/or expenses suffered by or brought against the management as a result of direct or indirect action and/or negligence of the Customer and his/her guests and invites in using the homestay.
1.11. Any damage or loss caused by the Customer’s guests and invitees are chargeable to the Customer and be paid to the management within fourteen (14) days of demand.

2. Prohibition against nuisance/annoyance/disturbance/harassment
2.1. The Customer and his/her guests and invitees shall not do or permit to be done any activity which will cause nuisance, annoyance, disturbance and/or harassment to adjacent premises, neighbours and/or the community.
2.2. The Customer and his/her guests and invitees shall park and ensure that vehicles are only parked at the designated parking lot and location, and are strictly prohibited from parking at neighbours’ parking lots or in front of neighbours’ house or at such places which may cause traffic obstruction or congestion.
2.3. The use of Public Address system (or PA system) including amplifiers and loudspeakers at the outdoor area are not allowed unless with the prior approval of the management.
2.4. Setting up of canopy, tent, inflatable playground/swimming pool or any other temporary installations during the stay is allowed provided that:-
(a) the management is notified of the Customer’s intention to set up the installations prior to the reservation of the homestay; and
(b) the relevant permit/approval has been obtained; and
(c) such installation shall not encroach into the premises of the neighbours or the
common areas of the community, and must be promptly dismantled prior to check-out without any damage to the homestay.
2.5. The Customer and his/her guests and invitees shall observe the “Quiet Time” period which is from 11pm to 8am, and during which period the Customer and his/her guests and invitees:-
(a) shall not cause loud or excessive noise, indoor and/or outdoor;
(b) are strictly prohibited from engaging in any loud outdoor activity;
(c) shall adjust the volume of the indoor audio system and song-on-demand system
to below 50%;
(d) shall not congregate at the outdoor areas of the homestay which involve a party
of five (5) people or more.
3. Use of the homestay
3.1. The homestay is strictly to be used for short term stay/accommodation in accordance with the number of nights reserved with the management.
3.2. Unless otherwise agreed by the management in writing prior to the reservation, the Customer shall not convert the homestay to other uses, including using the homestay for ceremonies, religious rituals, parties, congregations and/or assemblies.
3.3. The
• Durian, jackfruit and other strong-smell food or items
• Inflammable or combustible items such as sodium, chloride, chemical, fireworks
• Contraband and/or illegal substances and items such as drugs, weeds, counterfeit
liquors, stolen goods etc
• Illegal immigrant and fugitive
• All kinds of pets or animals
following items or people are not allowed in the homestay:-

3.4. Smoking is strictly prohibited in the indoor area of the homestay. If the Customer and/or any of his/her guests and invitees must smoke, kindly do it at the outdoor area or the balcony of the homestay. If it is discovered that smoking is done in the indoor area, the management shall be entitled to impose a fine of RM100 for each occurrence.
4. Prohibition against use for illegal/immoral activities
4.1. The Customer and his/her guests and invitees shall not do or permit to be done on the homestay anything which may infringe any of the laws, by-laws or regulations made by the government municipality or other competent authority including but not limited to the management body or resident association of the community in which the homestay is located and all amendments thereof in respect of the homestay.
4.2. The Customer and his/her guests and invitees shall not use the homestay for any illegal or immoral activity. Any illegal or immoral activity will be reported to the authority.
4.3. The Customer and his/her guests and invitees shall at all times adhere to and comply with the terms and conditions and the rules and regulations pertaining to the usage of the common facilities and/or common areas of the stratified development or the gated and guarded community in which the homestay is located.
5. Loss, damage and injury to the property and guests
5.1. Use of the homestay is at the Customer and his/her guests and invitees’ own risk. The Customer and his/her guests and invitees shall be responsible for the safety of their own well-being, personal belongings and vehicles. The management is not responsible for any loss, damage or destruction to the personal belongings or vehicles of the Customer and his/her guests and invitees, and any bodily injury or death caused to or by the Customer and his/her guests and invitees while using the homestay.
5.2. The homestay together with the fixtures and fittings of the management shall be kept in good and clean condition at all times. All garbage, rubbish, refuse and leftover foods shall be cleaned and properly disposed of prior to check-out. The Customer and his/her guests and invitees shall ensure that the bathrooms, kitchen and bedrooms in particular are generally clean and tidy. The management reserves the right to charge a general cleaning fee of RM100 and such other additional costs for deep/heavy duty cleaning in the event that the above is not complied.
5.3. If there is any breakage, damage, vandalism, loss or destruction caused by the Customer and his/her guests and invitees to the homestay and/or the fixtures and fittings of the management therein, the costs for the repair, restoration and/or replacement will be charged on the Customer. The quotation given by the management shall be final and conclusive proof of the costs so incurred by the management to make the repair, restoration and replacement.
6. Consequences of breach
6.1. If the Customer is found to be in breach of the Rules and Regulations, the management shall be entitled to the following:-

(a) to ask the Customer and his/her guests and invitees to immediately leave the premises of the homestay and the management will not be liable to the Customer and any of his/her guests and invitees for any loss pursuant thereto; and/or
(b) to forfeit the reservation fees and the security deposit paid by the Customer as agreed liquidated damages without prejudice to the rights of the management to claim against the Customer for any antecedent breach and any monies due by the Customer to the management under this Rules and Regulations; and/or
(c) to claim against the Customer the costs and expenses to remedy the Customer’s breach of this Rules and Regulations, including the costs for repair, restoration and replacement as stated in this Rules and Regulations.

7 Nights HomeStay JB 民宿