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Homes>Kuala Lumpur>Kuala Lumpur>Bukit Bintang>The Robertson Residence KL
Exterior & Views 1, The Robertson Residence KL, Kuala Lumpur
Bedroom 2, The Robertson Residence KL, Kuala Lumpur
Bathroom 3, The Robertson Residence KL, Kuala Lumpur
Food & Drinks 4, The Robertson Residence KL, Kuala Lumpur
Sport & Beauty 5, The Robertson Residence KL, Kuala Lumpur
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The Robertson Residence KL

Bukit Bintang, Kuala Lumpur

Review

Lihat semua
1,8/5
KurangDari 10 review
5,0/517 Nov 2025
MD MAIN • Trip Solo
The room was very nice and tidy, and you could see all the sights of Kuala Lumpur, especially KLCC, from the room. The table on the balcony for coffee was excellent.
5,0/517 Nov 2025
MD MAIN • Trip Solo
The room was very nice and tidy, and you could see all the sights of Kuala Lumpur, especially KLCC, from the room. The table on the balcony for coffee was excellent.
1,0/520 Feb 2026
Justine • Trip Pasangan
Neglected to inform me that my room had been cancelled due to over booking. Not sure if room was cancelled due to the fact I wanted to pay on arrival as opposed to them taking money before I arrived. The online help system is no help at all stating could take up to 48 hours to get back to me. This was terrible not helpful at all once you’re standing on the side of the road not sure where to go or what to do made my arrival to KL very stressful when it didn’t need to be. The company needs to communicate better to make people have a better opportunity to find another location when you know you’ve overbooked.
1,0/520 Feb 2026
Justine • Trip Pasangan
Neglected to inform me that my room had been cancelled due to over booking. Not sure if room was cancelled due to the fact I wanted to pay on arrival as opposed to them taking money before I arrived. The online help system is no help at all stating could take up to 48 hours to get back to me. This was terrible not helpful at all once you’re standing on the side of the road not sure where to go or what to do made my arrival to KL very stressful when it didn’t need to be. The company needs to communicate better to make people have a better opportunity to find another location when you know you’ve overbooked.
1,0/524 Jan 2026
Yenny • Trip Keluarga
Terrible. paid in advance 1 month ago, and they still gave away my rooms. I ended up walking around with my 14 year old at 11 pm looking for a place to stay. Even with 24 hours notice for the 2nd night they have given away my second night, so i had to find another hotel. Still dont have my refund.
1,0/524 Jan 2026
Yenny • Trip Keluarga
Terrible. paid in advance 1 month ago, and they still gave away my rooms. I ended up walking around with my 14 year old at 11 pm looking for a place to stay. Even with 24 hours notice for the 2nd night they have given away my second night, so i had to find another hotel. Still dont have my refund.
1,0/530 Des 2025
Kwang Sub
Made a reservation 2 months before the trip. Got an email from the accommodation that they were fully booked and cancelled the reservation on the day I was supposed to check in. Arrived at the venue at 3am without knowing. They just told me to contact Hotels.com and asked me to get a refund. Contacted the website and they just confirmed the refund. I had to book a room on my own at 8 or 9am. This is the worst experience and probably the worst nightmare that can happen to the tourists. This whole experience set the tone for the stay in KL and both the accommodation and the website, Hotels.com, wouldn't take the responsibility and were unreliable. If you ever consider booking a room at this venue through this website, think twice please
1,0/530 Des 2025
Kwang Sub
Made a reservation 2 months before the trip. Got an email from the accommodation that they were fully booked and cancelled the reservation on the day I was supposed to check in. Arrived at the venue at 3am without knowing. They just told me to contact Hotels.com and asked me to get a refund. Contacted the website and they just confirmed the refund. I had to book a room on my own at 8 or 9am. This is the worst experience and probably the worst nightmare that can happen to the tourists. This whole experience set the tone for the stay in KL and both the accommodation and the website, Hotels.com, wouldn't take the responsibility and were unreliable. If you ever consider booking a room at this venue through this website, think twice please
1,0/515 Nov 2025
Martin • Trip Pasangan
Would not reccomend staying here I booked a “luxury suite” here via Expedia in October. The experience was extremely disappointing: Misrepresentation: This is not a hotel, but there is no indication of this during the booking process. The property was advertised as a "luxury suite", but the reality was far below expectations—grubby, poorly maintained, and lacking basic amenities, 1 towel, mismatched crockery. It matches the website pictures in layout only and not in quality. Security Issues: There is no reception desk & the key locker did not lock, the apartment electronic lock was disabled by a piece of metal screwed over the lock, and the owner admitted previous guests had not returned keys raising serious safety concerns. Stressful Experience & Poor Support: Despite repeated attempts to get check-in instructions, I received them only while boarding my flight!!. Expedia agents were unable to resolve the situation, at one stage starting a canclellation process, leaving me stressed and uncertain throughout the flight. We ultimately left after one night and booked alternative accommodation. Expedia’s initial response was to cite the property’s non-refundable policy, ignoring the misrepresentation and safety issues. After a lengthy process dealing with multiple people, I was finally compensated with a partial refund. I strongly advise caution when booking this apartment. Listings should be accurate, and customer support should prioritize traveler safety and well-being.
1,0/515 Nov 2025
Martin • Trip Pasangan
Would not reccomend staying here I booked a “luxury suite” here via Expedia in October. The experience was extremely disappointing: Misrepresentation: This is not a hotel, but there is no indication of this during the booking process. The property was advertised as a "luxury suite", but the reality was far below expectations—grubby, poorly maintained, and lacking basic amenities, 1 towel, mismatched crockery. It matches the website pictures in layout only and not in quality. Security Issues: There is no reception desk & the key locker did not lock, the apartment electronic lock was disabled by a piece of metal screwed over the lock, and the owner admitted previous guests had not returned keys raising serious safety concerns. Stressful Experience & Poor Support: Despite repeated attempts to get check-in instructions, I received them only while boarding my flight!!. Expedia agents were unable to resolve the situation, at one stage starting a canclellation process, leaving me stressed and uncertain throughout the flight. We ultimately left after one night and booked alternative accommodation. Expedia’s initial response was to cite the property’s non-refundable policy, ignoring the misrepresentation and safety issues. After a lengthy process dealing with multiple people, I was finally compensated with a partial refund. I strongly advise caution when booking this apartment. Listings should be accurate, and customer support should prioritize traveler safety and well-being.

Fasilitas Populer

Kolam Renang
Kolam Renang
Parkir
Parkir
Lift
Lift
Fasilitas Ramah Difabel
Fasilitas Ramah Difabel
Parkir Gratis
Parkir Gratis
Kulkas
Kulkas
Pengering Rambut
Pengering Rambut
Dapur
Dapur
Balkon
Balkon
Area Kerja
Area Kerja
Mesin Cuci
Mesin Cuci
TV
TV

Olahraga & Rekreasi

3
Taman
Ruang Atap Terbuka
Kolam Renang Anak

Fasilitas Umum

4
Parkir Difabel
Lift
Kolam Air Panas/Onsen
Parkir (Gratis)

Fasilitas Lainnya

1
Area Hiburan

Aksesibilitas

1
Dapat Diakses Kursi Roda

Fasilitas Kamar

1
Furnitur Outdoor

Lokasi

Lihat peta
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in
Check-in3:00 PM-midnight
Check-out23:30

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan pembayaran seluler; tidak menerima uang tunai
  • Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
  • Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini tidak memiliki resepsionis.Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu akan diminta untuk memberikan salinan identitas berfoto resmi dari pemerintah mereka ke properti sebelum datang. Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam tengah hari. Tamu yang berencana tiba di luar jam check-in normal harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in dan informasi loker. Pemilik akan menyambut tamu saat kedatangan.Resepsionis virtual menyediakan bantuan untuk tamu. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya
  • Tersedia akses kolam renang dari pukul 06.00 hingga pukul 22.00.

Tentang The Robertson Residence KL

Lokasi The Robertson Residence KL
Menginap di The Robertson Residence KL menempatkan Anda di jantung kota Kuala Lumpur, hanya 15 menit dengan berjalan kaki dari Berjaya Times Square dan Jalan Alor. Apartemen yang golf ini berada 0,6 mi (0,9 km) dari Pasar Jalan Petaling dan 1,4 mi (2,2 km) dari Pavilion Kuala Lumpur.

Fasilitas dan Layanan di The Robertson Residence KL
Berendamlah di salah satu dari 15 kolam renang outdoor atau nikmati fasilitas rekreasi lainnya, seperti pemandian air panas.

Kamar di The Robertson Residence KL
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 4 kamar berpenyejuk udara yang memiliki dapur dan dilengkapi dengan oven microwave dan mesin pencuci piring.

Tipe Kamar dan Harga

Kam, 30 Jul 2026 - Jum, 31 Jul 2026 (1 malam)
1 Kamar, 1 Dewasa, 0 Anak