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Exterior & Views 2, Erena Tulum, Cozumel

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Apartemen

Erena Tulum

Cozumel, Quintana Roo

Serunya Nginep di Sini

Lokasinya Disukai TamuTamu yang pernah nginep di sini ngasih rating 4.2 untuk lokasinya.

Review

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4,2/5

BagusDari 20 review

5,0/527 Feb 2026

Emily • Trip Pasangan

The room was great, amenities were more than enough, staff was super friendly and really made the experience of staying there even better. Can’t forget to mention the rooftop pool being so amazing! Absolutely loved our stay.

5,0/514 Jan 2026

Monique

The room was very clean, the staff was wonderful and very helpful. It’s so easy to

5,0/516 Jul 2025

Marcos • Trip Keluarga

Note to owners to please clean room pool before guest arrive. All others great room.

5,0/519 Jun 2025

Tata Abule • Trip bareng Teman

I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!

5,0/525 Apr 2025

Miriam Fabiola Alonso

La habitación estuvo excelente al igual que el trato en recepción. Al principio tenía mis dudas porque leí algunas reseñas, pero todo me encantó. Definitivamente volvería a reservar ahí.

5,0/524 Apr 2025

Arianne

Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec

5,0/59 Feb 2025

Hilda Monserrath • Trip Keluarga

Todo muy bien sólo las calles de alrededor están un poco mal

5,0/55 Feb 2025

Simon • Trip Pasangan

The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.

5,0/521 Jan 2025

Melody • Trip Pasangan

Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!

5,0/515 Jan 2025

Feroze • Trip Keluarga

We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.

5,0/527 Des 2024

Amy

Very happy with my stay. Sara, was very friendly.

5,0/520 Des 2024

Ana • Trip Keluarga

Me gustó el espació, solo q sii mejoría la alberca de abajo

4,0/52 Jan 2025

Arica

I would have had a better stay but the electrical plug in the Kitchen was disfunctional making a loud popping noise the entire time i was there. The room was clean however my bedsheets were dirty or stained upon arival. When i notified staff they changed the sheets but not the comforter. I slept on pool towels. The comforter smelled like dog and had some pet hairs on the bed. I was eventually moved to another room on my last night but that room needed some painting especially in the bathroom. Around the property is very clean. The hotel seems to be newly built or renovated and some rooms are still being renovated and constructed. Erena has constant hot water, flushing toilets, And i never lost power. Location is excellent!! Remember Tulum doesn’t have street lights. Erena is a few blocks from restaurants, hookah bar, and shops. Only 8 minutes from downtown where the ADO bus station is located. 16 minutes from Beach Clubs. I absolutely loved the location. Erena does not have a restaurant or bar service. The closest food is an Italian restaurant that has pizza and other stuff. Staff was very nice. I would stay again but I would ask for a newer room within the hotel.

4,0/531 Des 2024

Marisa • Trip Keluarga

We enjoyed our stay. This isnt a hotel They're condo apartments. Everything was very clean. We only had a problem with our shower but, the maintenance crew were working on it. This is a perfect stay of you want to stay in downtown Tulum. A good amount of tourist but not so many where you're crowded. The staff, Veronica and Sara were excellent for help and advice of what to do, or eat.

4,0/517 Des 2024

Antrice • Trip Pasangan

Loved everything except we needed more towels!

3,0/516 Apr 2025

Shantal Shyanne • Trip Solo

I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!

3,0/52 Mar 2025

Annegret Heidi • Trip Pasangan

Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!

3,0/54 Okt 2024

Lester • Trip Pasangan

Gran lugar, pero tiene dos detalles muy importantes. 1 la puerta tiene un espacio muy grande entre el suelo y la parte baja de la puerta lo que hace que se meta mucha agua cuando llueve y bichos. 2 el aire acondicionado está muy pequeño para el cuarto

2,0/514 Apr 2025

KATHERINE • Trip Solo

Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked. Worst was the bed…a box spring with a 1 inch topper for a mattress. The person managing the units tried her best but the units were in poor shape/condition. Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.

1,0/58 Jan 2026

Beata • Trip Pasangan

I want to formally complain about our stay at Erena Mindful Apartments and to request a refund due to multiple serious issues that significantly affected both our comfort and safety. Unfortunately, the accommodation did not meet reasonable expectations or the standards described at the time of booking. During our stay, we experienced the following problems: - Power outages in the apartment - Non-functioning water supply on multiple occasions - A blocked toilet - We were briefly trapped in the elevator for several minutes, which was a distressing and potentially unsafe experience - The reception did not provide us with the entrance code, nor did they inform us that the main gate would be locked in the evening, causing us to being locked out in the rain. When we tried to call the number stated by the gate they for some reason did not provide the code. We finally got in with another guest. - The balcony and/or balcony glass had not been cleaned, which clearly indicated poor housekeeping standards - General rudeness from the reception staff Taken together, these issues resulted in a stay that fell well below acceptable standards. In particular, the lack of water, electricity, and functional sanitation, as well as the elevator incident, represent serious deficiencies that materially impacted our stay and could be considered safety-related concerns. Please reach out to me regarding refund. We have always been happy with you services before but this hotel was not good. Thanks.

Fasilitas Populer

Kolam Renang

WiFi

Parkir

Resepsionis 24 Jam

Lift

Fasilitas Anak

Fasilitas Ramah Difabel

Parkir Gratis

Pengering Rambut

TV Smart

Dapur

Balkon

Setrika

Area Kerja

Olahraga & Rekreasi

Area Piknik

Antar/Jemput Pantai (Biaya Tambahan)

Taman

Ruang Atap Terbuka

Payung Kolam Renang

Fasilitas Umum

Lift

Parkir (Gratis)

Layanan Hotel

Check-in Tanpa Antre

Resepsionis 24 Jam

Layanan Laundry/Dry Cleaning

Check-out Tanpa Antre

Layanan Concierge

Fasilitas Lainnya

Area Merokok

Aksesibilitas

Dapat Diakses Kursi Roda

Fasilitas Kamar

Furnitur Outdoor

Transportasi

Pemesanan Tur/Tiket

Konektivitas

WiFi Gratis

Lokasi

Lihat peta

C.8 Sur La Veleta, Tulum, QROO, MX

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-10:00 PM

Check-out11:00 AM

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Properti ini berhak untuk melakukan pra-otorisasi kartu kredit tamu sebelum kedatangan.
Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
Fitur keamanan di properti ini termasuk alat pemadam api dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 13.00. Tamu yang berencana tiba di luar jam check-in normal akan menerima email berisi petunjuk check-in khusus dan informasi pengambilan kunci. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Akses kolam renang 24 jam
Check-in tanpa bersentuhan dan check-out tanpa bersentuhan tersedia.
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+).

Tentang Erena Tulum

Lokasi Erena Tulum
Dengan menginap di Erena Tulum di kota Tulum (La Veleta), Anda akan berada hanya 10 menit dengan berkendara dari Reruntuhan Tulum Suku Maya dan Gran Cenote. Kondominium ini berada 3,5 mi (5,7 km) dari Pantai Tulum dan 12,2 mi (19,7 km) dari Taman Xel-Há.

Fasilitas dan Layanan di Erena Tulum
Nikmati pemandangan di teras rooftop dan taman; dan manfaatkan fasilitas seperti akses Internet nirkabel gratis. Kondominium ini juga menyediakan layanan concierge dan area piknik. Layanan antar-jemput ke pantai (dengan biaya tambahan) memudahkan Anda jika ingin berselancar atau bermain pasir.

Kamar di Erena Tulum
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 12 kamar berpenyejuk udara yang dilengkapi dengan kolam pribadi dan Smart TV. Dapur dilengkapi dengan lemari es/freezer ukuran biasa. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran digital untuk menikmati hiburan. Fasilitas mencakup ketel listrik dan setrika/meja setrika, dan layanan pembenahan kamar disediakan setiap hari.

Restoran dan Cafe
Nikmati hidangan restoran atau makanan ringan di kedai kopi/kafe kondominium.Berbaurlah dengan tamu lainnya di perjamuan gratis, yang diadakan pada hari setiap hari. Bersantailah dengan minuman favorit Anda di bar/lounge atau bar tepi kolam renang.

Tipe Kamar dan Harga

Kam, 06 Agt 2026 - Jum, 07 Agt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak