Quezon City Houses

House Rules — SweetSuites at Pine Crest New Manila

Check-In & Checkout
Check-in: 1:00 PM
Checkout: 11:00 AM
Early check-ins and late checkouts are subject to availability and must be requested and confirmed in advance. Our check-in and checkout times are strictly observed to ensure the unit is properly cleaned and prepared for incoming guests. Unauthorized early arrivals and late departures cannot be accommodated as they directly affect the experience of other guests.

Guest Registration
The condo HOA requires all guests to present a valid ID and provide contact details upon check-in. Please have these ready on arrival.

No Visitor Policy
Only registered guests are permitted inside the unit. Companions of guests may not invite additional visitors. Entry is strictly limited to the names submitted at the time of booking.

Additional Guests
The listed rate covers 2 guests. Additional guests are welcome at P299 per person per night, up to the maximum capacity of this unit.

Quiet Hours
10:00 PM on weeknights — 11:00 PM on weekends. Be considerate of your neighbors and other residents at all times.

No Smoking
Smoking, vaping, and e-cigarettes are not permitted inside the unit. A designated smoking area is located near the Main Gate.

No Parties
Parties and noise violations are strictly prohibited per condominium rules. Please be considerate of your neighbors and other residents at all times.

No Pets
Pets are not permitted on the premises.

Swimming Pool
Pool access is available to non-resident guests at P100 per head per 2-hour session. Please refer to the Guest Access section for full details on time slots and guidelines. Swimming on checkout day is not allowed.

Parking
Parking must be arranged with us in advance at P349 per night. Slots are limited — please coordinate before your arrival and provide your vehicle details (make/model, year, color, plate number).

Deliveries
For food deliveries (GrabFood, Lalamove, etc.), you will need to meet the rider at the Main Gate. Riders are not permitted inside the building.

Cooking
Light cooking is welcome. Please avoid deep frying, cooking dried fish (tuyo, tinapa, bagoong), or bringing strong-smelling produce such as durian or marang into the unit. We follow a clean-as-you-go policy — please wash and put away all cooking and dining utensils immediately after each use to keep the space clean and insect-free for everyone.

Cleanliness
Our cleaning fee covers standard post-checkout cleaning. Please leave the unit in a reasonably tidy state as you found it. Excessive mess post-checkout will result in an additional cleaning fee.

Child Safety
For everyone's safety, children are not permitted on the balcony.

Energy Conservation
Please switch off lights and unplug chargers when not in use. Thank you for helping us keep costs sustainable.

Maintenance
Maintenance requests are handled by the building's property management team. We appreciate your patience for minor repairs such as lightbulbs, blinds, or curtains.

Property Management Office
Please direct all concerns and requests through us. Guests are not permitted to approach the leasing or property management office directly.

Damages
If anything is accidentally broken or damaged during your stay, please let us know right away. Honesty is always appreciated and handled with understanding.

Cancellations & Alterations
Changes or cancellations outside the full refund window cannot be accommodated. Please review and finalize your booking details within the applicable window.

Right to Refuse
We reserve the right to decline accommodation to guests who display rude or disrespectful behavior toward our staff or other residents.

We want you to feel right at home. Respect the space, be considerate of your neighbors, and enjoy your stay!