Homes>Lisbon>Lisbon>São Nicolau>Aurea Once Upon a House

Exterior & Views 1, Aurea Once Upon a House, Lisbon

Bedroom 2, Aurea Once Upon a House, Lisbon

Bathroom 3, Aurea Once Upon a House, Lisbon

Others 4, Aurea Once Upon a House, Lisbon

Others 5, Aurea Once Upon a House, Lisbon

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Apartment

Aurea Once Upon a House

São Nicolau, Lisbon

The Fun Awaits

Family Guests’ FavoriteThis place is chosen by families as their favorite and has a rating of 4.091.

Guests Like the LocationThe location was rated 4.1 by the guests who stayed here.

Reviews

See all

4.1/5

GoodFrom 22 reviews

5.0/521 Oct 2019

SHIMONSISO • Family Trip

We ordered the hotel because the location was perfect the standart of apartment very high, every day when we came back the beds were maid, towels were clean and the dishes in place. we were traveling with baby twins in the age of 11 months, baby cribs were waiting for us on spot and baby chair was provided for us after our short notice.

5.0/56 Oct 2019

Verified traveler • Family Trip

Location of the property is excellent. Inside of apartment is also excellent great size and all amenities work well. Only down side is that if more than 2 people are staying in the apartment storage space is limited for clothes. Other than that really nice

5.0/524 Aug 2019

Verified traveler • Family Trip

Établissement très bien situé, calme, avec de très belles prestations.

5.0/521 Aug 2019

DORA • Family Trip

Emplacement au top pour visiter Lisbonne ou faire du shopping, appartement très spacieux et très propre, idéal pour une famille. Parking surveillé à proximité avec possibilité de négocier le tarif. Nous avons payé 75 pour 48H. Le propriétaire est très facilement joignable par téléphone. Accès à l’appartement très facile avec les codes communique par sms. Je recommande vivement.

5.0/516 Aug 2019

Verified traveler • Family Trip

Cleanliness of the apartment is beyond my expectation. So much happy as near / walking distance in many shops and center of attraction. 101 percent love the place. Defo we will come back again in near future.

5.0/513 Aug 2019

jinkyoung • Family Trip

소파와 침대소재가 벨로아라서 조금 찝찝할까봐 고민했어요~ 점수도 조금 낮고... 근데 너무 이뻐서 예약했는데... 청소상태도 너무 좋구 전체 인테리어와 식기들도 다 너무 이뻐서 사진을 찍으면 엄청 이쁘게 나와요^^ 주변에 유명한곳이 많아서 걸어서 돌아 다니기도 너무 좋았습니다!! 지하철도 완전 가깝구요^^

5.0/510 Jul 2019

Verified traveler • Family Trip

What a cute apartment! The high ceilings made it feel so light and airy! Great location!

5.0/57 Jul 2019

Gilda • Family Trip

Excelente localización, decoración y ambientación de los apartamentos, todo precioso y muy recomendable

5.0/524 Jun 2019

Christopher • Family Trip

This hotel is amazing. A great location with very nice amenities to enjoy your time in Lisbon in the heart of city center. The check in and check out process is through text (WhatsApp) but it is very convenient./. You will get sent the door code and street door code. Then just enter and enjoy the room. Check out is just as easy, just leave the 2 Euro per person on the counter for city tax and you are off.

5.0/510 May 2019

Verified traveler • Trip with Friends

Appartamento centralissimo. Ristrutturato ed ammobiliato con gusto e con tutti i comfort. Vista sui tetti della città e sulla cattedrale e pulitissimo. Leggermente articolato il check in perché il b&b non è presidiato quindi abbiamo dovuto chiamare il gestore al telefono (parlando ovviamente in inglese) che dopo una quarantina di minuti ci ha inviato un sms con tutti i codici di accesso (siamo comunque arrivati di mattina parecchio prima dell'orario consueto). Unico piccolo contrattempo l'appartamento non è provvisto di posate ma è a disposizione tutto il necessario per la colazione compresa la macchina del caffè Nespresso e le cialde. Assolutamente consigliato

5.0/516 Mar 2019

Vera • Family Trip

Lugar muito bom de qualidade. Localização maravilhosa. Adorei.

4.0/54 Dec 2019

Aurelie • Family Trip

Très bien situé Literie de qualité État propre

4.0/59 Sep 2019

Amanda • Family Trip

A localização e o apartamento são excelentes. Destaco 03 pontos negativos que merecem melhor atenção. O primeiro é a falta de local para guardar as malas no estabelecimento. Chegamos cansados de um voo noturno e tivemos que depositar nossas bagagens em um estabelecimento pago e longe do apartamento, ou seja, saímos cansados arrastando um monte de malas pelas ruas de Lisboa, o que não é razoável. Acho que no prédio é possível encontrar um local para depositar as malas. O segundo é que o check in as 4 da tarde é muito tarde. E o terceiro é que existem 02 empresas diversas que administram os apartamentos nesse prédio e na recepção sempre se encontra um funcionário da outra administradora que faz questão de ser rude porque você locou o espaço do concorrente, o que não é razoável, ou as administradoras dividem o custo de um funcionário para auxiliar todos os hospedes ou é melhor que não fique ninguém ali na recepção porque para mim foi constrangedor.

4.0/515 Aug 2019

T.G • Family Trip

The apartment was nice. It was hard to reach someone to be able to get in. There isn’t a reception area so everything is done via phone. It makes it hard to get in and ask for help or any questions you might have. There also was a hole in the ceiling in one of the bathrooms like they were doing construction. Overall nice place to stay.

4.0/518 Jun 2019

Michele • Family Trip

Apartment is located in the heart of Lisbon 3 blocks away from the main square and all of the tourist attractions. Amazing amazing location!!! Very clean, kitchen fully equipped , remodeled , very comfortable beds, clean towels provided very day. has everything you need. Cleaning staff is cleaning very day, espresso is provided by the property. Down side - there was no point of contact present on site. The only way to contact a representative in via phone. Reply wasn’t so fast. We didn’t have any issues but we had no one to consult with. Over all- very recommended , amazing location , very clean. Suitable for family’s

4.0/512 May 2019

Verified traveler • Trip with Friends

Super ausgestattetes Appartement, zentral gelegen, alle Verkehrsanbindungen zu Fuß in ein paar Minuten erreichbar. Jederzeit wieder.

3.0/523 Apr 2019

Verified traveler • Family Trip

Could have been perfect but cleaning hadn't been started when we arrived at check in time. While the host started apologetic we were not advised that the room was not ready and as a result lost out on our only afternoon in Lisbon as the cleaner then stayed for nearly 2.5 hours movng around trying to get it ready. For most this may not be a bit deal but we had a baby who should have been napping that time and couldn't so we were unable to go out later as baby had to go to bed early to make up for no nap. As I say may not be a big deal for most (and the cleaner was friendly although spoke zero English so was impossible to communicate) We were told via our host that the room should be finished by about 4.15 so we came back for then (having popped out to make room for her after initial half hour) but we arrived back and she was not at all finished and didn't leave for over another hour plus. After a day of travelling with two young kids this was really really frustrating. I complained politely to the owner via WhatsApp but he then decided not to reply to acknowledge or apologise so I feel I have no choice but to leave this review. Such a shame as otherwise it would have been perfect. Beautiful room and really great location/value. However our memory will be the cleaning with zero privacy and two small very tired kids. There is also no facility to drop luggage early at this place which was why we decided to travel to Lisbon only in time for check in at 3 and in end lost whole day

2.0/524 Sep 2019

Jose Hermano • Couple Trip

Muito abaixo do esperado. A decepção ja começou no check in. Ninguém pra receber, também não nos informaram os códigos de acesso ao prédio e apartamento. Depois de 1 hora a espera entramos no quarto que estava sem ar condicionado e sem agua quente.

1.0/52 Aug 2019

Verified traveler • Family Trip

Terrible customer service - no one there to receive you, help, and then the door codes don’t work and leave us locked out for an hour while they try to remotely fix

1.0/59 Jul 2019

John • Family Trip

Worst check in ever. No communication before arrival, that there was no one to check us in. We were to get a code to enter form the street and then the apt. I had to call the number then wait for someone else to contact me. They did by text! asking who I was....... No phone call, not even a follow up text to see had we got in ok. Had to wait half an hour, with 3 small kids after a long journey. No info (where were the beds hidden etc) Like we were more of a nuisance than customer the business needs to survive. Would never book with this company again, which is a pity as the apt was nice (altho the very low roof angles cause a few bumped heads.) This company seriously needs to review its customer service / check in and carry out some badly needed employee training

Popular Facilities

WiFi

tiket Green

Smart TV

Ironing

Washing Machine

Children Facility

Refrigerator

Hair Dryer

Kitchen

Hotel Services

Laundry Service/Dry Cleaning

Concierge Services

Business Facilities

Shopping On-site

Info

No Elevators

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

Rua Aurea, 72, 2º andar, Lisbon, PT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM-7:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hotel registry number: 61242/AL;61248/AL;61253/AL;61255/AL;61256/AL;61258/AL;61260/AL;61261/AL

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

About Aurea Once Upon a House

Aurea Once Upon a House Location
A stay at Aurea Once Upon a House places you in the heart of Lisbon, steps from Commerce Square and Rua Augusta Arch. This apartment is 0.3 mi (0.5 km) from Rossio Square and 0.6 mi (0.9 km) from Avenida da Liberdade.

Aurea Once Upon a House Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Aurea Once Upon a House Rooms
Make yourself at home in one of the 3 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Your pillowtop bed comes with premium bedding. Smart televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.

Room Type and Price

Wed, 05 Aug 2026 - Thu, 06 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children