Homes>San Juan>Cacique by Otium

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Cacique by Otium

San Juan, Puerto Riko

Review

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3,3/5

OkeDari 20 review

5,0/523 Apr 2026

Aymane • Trip bareng Teman

Lovely place to stay , clean and close to everything! Inside a safe environment

5,0/518 Feb 2025

Sonia • Trip Pasangan

Clean and safe place.

5,0/529 Okt 2024

Jack Ching-Hwa

Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car.

5,0/52 Sep 2024

Jenie L. • Trip Solo

Such a great place loved it I will definitely book again

5,0/520 Jul 2024

Sheree • Trip Keluarga

Loved our stay! Cannot wait to come stay again

4,0/527 Jul 2025

mariana • Trip Keluarga

The place was good, prívate , secure and close to restaurants and highways, plus great comunication with office

4,0/52 Mar 2025

kimberly • Trip bareng Teman

The property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there

4,0/54 Jan 2025

Akshat • Trip Keluarga

Location is in a gated community. Near market and beaches!!

4,0/51 Sep 2024

Maria Esther • Trip Keluarga

The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family. Convenient to nearby places and beaches :)

4,0/524 Agt 2024

Cedrick • Trip Pasangan

Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home.

4,0/517 Agt 2024

Catherine • Trip Keluarga

Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point.

4,0/53 Agt 2024

Jose • Trip Keluarga

Lost use of water for 2 days unable to shower had to rent another hotel

3,0/56 Feb 2026

Zachary • Trip bareng Teman

The Refrigerator Door Was Absolutely Filthy When We Walked In, And There Was A Set Of False Eyelashes On The Windowsill In The Bedroom. The Pool Was In Just As Bad Shape, Luckily The Weather Was Great, And The Property Is Extremely Close To The Beach.

2,0/510 Mar 2025

TASHEIKA • Trip Keluarga

There were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty.

2,0/513 Feb 2025

Verified traveler

Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day.

2,0/517 Agt 2024

Matthew • Trip Keluarga

DO NOT STAY AT THIS DUMP!!!! Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car Windows do not open anywhere in the unit The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them. The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium. August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it. August 14th we got stuck outside the gate bec

1,0/53 Agt 2025

Luis • Lainnya

Espero que hagan rembolso de dinero ya que no pude hacer el check in y no pude entrar y mucho menos llenar el formuñario optium

1,0/516 Feb 2025

Marilex • Trip Pasangan

This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible.

1,0/528 Agt 2024

Kevin • Trip Keluarga

Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR

1,0/523 Jul 2024

Maria Ines • Trip Keluarga

Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!

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2318 Calle Cacique, San Juan, San Juan, PR

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Prosedur Check-in

Check-in4:00 PM-anytime

Check-out11:00

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Properti ini tidak memiliki resepsionis.Tamu akan menerima informasi loker. Resepsionis virtual menyediakan bantuan untuk tamu. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

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Hanya tamu yang terdaftar yang boleh menginap di kamar.
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+).

Tentang Cacique by Otium

Lokasi Cacique by Otium
Dengan menginap di Cacique by Otium di kota San Juan (Santurce), Anda akan berada 4 menit dengan berkendara dari Kasino del Mar di La Concha Resort dan 7 menit dari Dermaga Pan American. Kondominium ini berada 4,3 mi (6,9 km) dari Puerto Rico Convention Center dan 4,5 mi (7,2 km) dari Pelabuhan San Juan.

Fasilitas dan Layanan di Cacique by Otium
Manfaatkan kemudahan yang ada, seperti akses Internet nirkabel gratis dan layanan concierge.

Kamar di Cacique by Otium
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 4 kamar berpenyejuk udara yang memiliki dapur dan dilengkapi dengan lemari es dan oven microwave. Tersedia Smart TV 50-inci dengan program saluran digital, dan juga akses internet nirkabel gratis untuk Anda gunakan.

Tipe Kamar dan Harga

Kam, 03 Sep 2026 - Jum, 04 Sep 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak