Janssun Cabopino Luxury Apartment by GHR Rentals

TERMS AND CONDITIONS

INFORMATION AND BOOKINGS reservas@ghrrentals.com

GHR Rentals is a company dedicated to the management of holiday rentals of properties located along the Costa del Sol and Costa Blanca. We manage the properties directly on behalf of the owners, offering you guaranteed accommodation.

HOLIDAY FLAT MANAGEMENT COMPANY

RESERVATIONS

30% payment to secure your booking

The remaining amount of the stay and the extra services contracted will be paid 14 days before the arrival of the client.

If the selected accommodation is blocked during the booking process or there is overbooking, the client will be informed within 24 hours of booking and the amount received will be refunded.

METHOD OF PAYMENT

Credit card.

RESPONSIBILITY OF THE CLIENT

The accommodation must be delivered in its original condition. Remember that the client is responsible for the property during his stay; and is obliged to report and cover any possible damage caused to the property.

DEPOSIT

Clients will provide the details of a Credit Card at the beginning of their stay to ensure compliance with this contract, from which an amount of between 150,00 ¤ and 300,00 ¤ will be pre-authorised, authorising the collection of any possible damages that the rented property may suffer, attributable to the tenant (the loss of keys would imply the change of the lock with the expenses that this entails).

Any anomaly or damage caused during the stay will be notified to the clients as soon as possible.

GHR Rentals cannot be held responsible for valuables left in the flats during or at the end of the stay.

CHECK IN

Guests must inform us in advance of their arrival time.

The check-in of the accommodation will take place from 16:00 hours on the day of arrival; in order to prepare the accommodation for your stay until 20:00 hours.

Our office hours are Monday to Friday from 10.00h to 19.00h and Saturday from 10.30h to 13.00h.

Guests arriving outside our office hours should inform us in advance to receive instructions for key handover.

Our late check in service for arrivals after 20.00h will have an extra cost of 20.00€ and the check in service for arrivals after 00.00h will have an extra cost of 40.00€. This service must always be booked in advance and is subject to availability.

DEPARTURE

Departure from the accommodation will be at the latest at 11.00 a.m. on the day of departure, depositing the keys in the assigned place inside the flat.

The accommodation must be returned in the same tidy condition and within a normal level of use and decorum (including electrical appliances, terrace/garden and barbecues). In any other case, additional cleaning costs will be incurred:

If clients plan to leave the property before the departure date, they must inform us in advance to receive instructions.

SERVICES INCLUDED IN THE ACCOMMODATION

- The price includes cleaning of the accommodation on arrival.

- The price includes the provision of bed and bath linen on arrival for each of the guests in the accommodation (respecting the maximum number of guests per flat).

RULES OF COEXISTENCE IN THE FLATS

- The rules of coexistence and use are regulated in the Spanish General Legislation and specifically in the Law of Horizontal Property, Decree of tourist flats of the Valencian Government and the Junta de Andalucía and the particular Statutes of the Community of Owners of each building.

- The accommodation cannot be occupied by more people than the capacity indicated and signed in the rental contract.

- Energy saving must be respected by closing doors and windows when the air conditioning is turned on, and turning off the air conditioning and lights when guests are out of the accommodation.

- It is forbidden to have glass objects in the pool area. The rules of hygiene in the swimming pool must be observed at all times, as well as the opening hours of the pool.

- You must respect the rules of dress, behaviour and civility in the communal areas of the developments where you are staying, as well as respecting the right to rest of the other residents. Likewise, do not enter the entrance to the building or the lifts with wet feet.

- It is not permitted to remove furniture and belongings from the accommodation.

- It is the guests' responsibility to dispose of the rubbish before leaving the flat.

- Smoking is not allowed inside the flat

- Events and celebrations are not allowed

- Pets are not allowed

- Always remember to respect the neighbourhood, so please do not make noise after 10:00 pm and before 09:00 am.

- If there is a communal car park, only one vehicle per accommodation may be parked.

***Failure to comply with any of these rules will be grounds for termination of the rental contract, with forfeiture of the amounts paid***.

GHR Rentals reserves the right to change the accommodation booked for another of similar characteristics in the event of circumstances of Force Majeure.