Our goal is to provide you with a high standard of accommodation together with quality hospitality services and a personal touch to make sure you have the best environment to enjoy your holidays. When you arrive, we will give you a checklist to remind you about the following points: check-in and check-out times (as per our listing), maximum capacity (as per our listing), no smoking inside the room (allowed in the designated smoking area), no illegal activities, respect of the property, respect of the neighbors (no parties, no loud noise after 10 pm)
After you’ve completed your booking, we will open a group chat on your favourite app and send you all the information relevant to your arrival and stay in Phuket. You will be able to reach us for the duration of your vacation through the group chat or by phone from 9am to 6pm for any question you may have or anything you may need. We are always available, smiling and helpful.
Other things to note:
- We provide one bath towel and one pool towel per person and one set of complimentary shampoo and shower gel per bathroom upon check-in.
- Make-up cleaning and change of bed sheets and towels are provided on a weekly basis.
- If you stay less than 7 days, electricity is included in the price for your convenience.
We kindly ask that you turn off the air conditioning when you are not in the apartment to help conserve energy and protect our beautiful island. If the air conditioning is left running 24/7 while you're away, an additional electricity fee may be applied upon check-out.
- For stays longer than 7 days, electricity will be charged at 6 THB per unit. We will take a photo of the official meter during your check-in and another one at check-out. We kindly ask you to settle this bill before leaving.
-A damage deposit of 2,000 THB is requested upon check in. Your deposit will be refunded in full on check-out, subject to an inspection of the property.
Thank you for your understanding and cooperation.
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