Downtown Near Burj Khalifa 2BR Apartment VacayXeal

deposit will be refunded after going through the final handover inspection. The Security deposit
the Property or for covering any incidental utilization of facilities/phones/paid TV charges,
rules. Certain communities do not allow un-registered guests to be admitted. Registration will be
Dear
Lost and found
this Agreement with no refund of pre-paid rent.
Property including but not limited to any claim or liability for personal injury or damage or theft of
2. Cancellation fee of the full amount paid is applicable for all cancellations 28 Nights from check
check out date and will be made to the same payment method.
dispose the items.
• Loss / Damage Property key; Penalty Fee AED 200
5. It is the Guest’s responsibility to watch out for themselves and the people accompanying or
Code of conduct and behavior
gym or other facilities; or for the time required to the contractors to fix/repair such issues.
months Advance notice required and 2 months penalty is applied in case of early contract termination.
3. Guests have the right to receive outside guests in their properties for a few hours where these
Please email us in advance to request an early check-in or late check-out.
exchange rates.
Losses to the Property.
Property upon arrival of the Guest and are not changed during the stay unless ordered to do so at
area facilities and not considered private facilities with separate membership.
with a separate written permission from the Opertor at Vacay Xeal. If there is any Damage on or off
4. The maximum number of overnight guests for this Property is limited and indicated on the
in. Guest is fully responsible for costs to the Property for such major damages that are not
6. Cleaning service have to be requested by 6pm the day prior the service Cleaning Fee.
exceeds the maximum occupancy, Guest and any and all of their visitors are subject to immediate
WIFI.
the property by the Pet then Guest will be held responsible for any kind of Fee, Fine / Penalty and
• Loss / Damage access card; Penalty Fee AED 500
3. The Guest shall pay for maintenance and repairs should the Property be left in a lesser condition.
3. All rental payments, partial down-payments, reservation/booking and all other sort of service
3. The Operator / Manager takes no liability or responsibility of any illegal activity performed by the
7. A cleaning fee collected with the rental payment constitutes 3 hours of cleaning service after
1. The Property the Guest is renting is assigned to them for habitation only.
incurred by the Operator enforcing this agreement.
channel/internet/AC service/lights or restriction by government or community to use the pool/
standard working hours only and subject to availability first.
visiting them while staying in our properties.
personnel due to negligence.
the tenant’s departure. The tenant may request extra cleaning service for an extra fee Regular
5. Security Deposit payment is fully refundable, subject to these terms and conditions.
Operator. The Operator shall make every reasonable effort to return the item to the Guest. If
Refundable security deposit
Property must not be taken out or transferred from one Property to another. Loss of these items,
1. Guest(s) agree to indemnify and hold harmless the Property Owner and Operator / Manager for any
Changes in the booking dates
4. All our properties include free high-speed Internet and basic TV programs.
Availability and Rate difference if any. In case of extending monthly rent, guest is required to confirm 10
6. If the reservation is cancelled by the Operator for any reason then the entire amount will be
Emergencies
replenishment of toilet amenities.
listing. Maximum occupancy for this Property shall not exceed the limit at any time. If Guest
immediate termination of the contract with no refunds of paid dues.
• Misuse of the Property and belongings
check in and will be held by the Operator as an Initial Damrage Deposit against any damage or misuse of
1. Guests are requested to follow civilized behaviors while staying at one of our properties and
contact the Operator. If the items left behind or lost can be located, we will coordinate with the
operator and its staff for completing their day to day task.
inspect the Property and notify the operator of any major damages found within 6hrs after check
No liability Undertaking
5. An essential supply of bed linen, bath towels, toiletries, and toilet tissues are provided in each
5. Furniture, bedding, mattress pads, utensils or any other Property supplied with the rental
4. In case of Cancellation, change request or no-show fee equivalent to the value of the entire
refunded to the Guest with no other liabilities.
2. Extending dates are subject to availability and rate difference, if any.
party and non-amendable.
6. In case the Guest has wired money to the Operator’s bank account, Guest is responsible to
Maintenance and Repairs:
guests are expected to follow the code of conduct and civilized behavior as per the community
4. The Property should be promptly vacated at the agreed checkout time. Any delay in checking
4. The Guest agrees that the Operator shall deduct the costs of said services from any Security Deposit
loud noise or music which are prohibited by law and by Property community rules.
Attorney’s fees
The Guest agrees to pay all reasonable costs, attorney's fees, and expenses that shall be made or
5. Operator’s default currency is AED and should the guest pay using another currency then

maintain security and prevent dust, rain and water damage.
1. All our properties are booked as fully furnished, equipped with standard appliances, linen,
7. The Guest shall use the Property for legal purposes only. Any other such use that includes but is
or breakdown of appliances or other equipment and services such as TV disruption of cable
• Pets: There are no pets allowed on the Property. If the Guest wants to bring Pets into the property
4. Final rent and service rates may subject to 5% VAT (value added tax) if applicable.
guests from the properties and the withholding of the pre-paid sum of money as penalty of
unit.
2.If the Guest is eligible for a refund then the refund transaction will be made within 14 days from
6. Quiet hours begin at 10:00 PM each night and continue until sunrise. Quiet hours consist of no
music and keeping all audio at a minimum level out of respect for the surrounding residents.
replacement of broken items or additional cleaning in addition to the rent. The full amount of this
not limited to illicit drug use, verbal or physical abuse of any person or illegal sexual behavior shall
8. The Property has been rented in “as is” condition; upon checking in the guest is required to
5.Operator shall not be liable for unfavorable weather, disruption of utilities service, malfunctions
litigation which may arise out of or in connection with Guest (s) use and occupancy of the rental
3. The security deposit may be deducted automatically without notice by the operator at its sole
applicable Property such as swimming pools and fitness center gym if they fall within the common
1. The Guest shall maintain the Property in a good, clean, and ready-to-rent condition and use the
Guest or any activity other than what the Property was intended for.
2. Parties with loud music and noise are not permitted and could result in the eviction of the
expected to be considerate to their neighbors and not cause any inconvenience such as extremely
as well as damage to the Property or furnishings in excess of normal wear will be charged to the
1. If the Guest leaves any personal belongings in the Property, they are requested to immediately
2. Any personal items or possessions that are left on the Property are not the responsibility of the
3. Regular check out time is any time before 11 AM on the check-out date.
3. Water & electricity consumption is included in all our properties. To save our beloved planet we
required to carefully read the emergency numbers located at the entrance of each of our
• Loss / Damage parking remote control or card; Penalty Fee AED 500
1. All payments for the full rental period should be paid in advance before Guests checks into the
2. For any stay alteration and extension, prices are subjected to seasonality and availability at
2. The Guest shall leave the Property in a ready to rent condition at the expiration of this Agreement,
• Videos on demand, upgrades of the internet/cable channels and mobile/international calls
Guest.
claims are not made within the time period of two (2) weeks the Operator hold the right to
Check-in & Check out
Property only in a careful and lawful manner.
4. No liability will be passed on to the Operator / Manager or Property Owner in the event of injury to
made using Property’s internet/landline will be charged accordingly.
removal and forfeiture of their security deposit and rental payment.
mandatory and subject to approval.
Property which is made, incurred or sustained by Guest(s).
• Unauthorized early check in or late checkout charges or unreasonable / damages caused to the
check-in availability in all our properties
By reading this you confirm that you have been informed of and agree to the terms and conditions of your reservation with Vacay Xeal Homes Rental for Property ID – VX2BR2002
cover upon check-in all bank fees such as missing amount due to bank processing or bank
1. Guest can change booking dates by notifying us by email, dates and properties are subject to
2. The Guest will be granted access to facilities within the Property and in the building where
prior to a refund if Guest causes damage to the Property or its furnishings.
1. Regular check-in time is any time after 3 PM on the reservation starting date with a 24/7 self
Paid bookings, cancellations & No Show
agent.
defined by the Operator as being immediately habitable by the next Guest.
Legal activities
invite the guest to pay attention in excessive consumption of water, electricity and A/C.
Guest for the best way to deliver the items. Courier charges (if applicable) will be charged to the
Guest (s).
9. When absent from the Property the guest shall close and lock all windows and doors to
other item that may cause an injury if handled wrongly.
bath, and kitchen products and utilities are included such as electricity, water, air conditioning and
Payment tariffs and fees
properties.
cancelling a contract/reservation 28 days or less before the check in date.
TERMS AND CONDITIONS
in date. Any paid amounts including advance deposits are non-refundable in the event of
• Damages of the Property and belongings
1. A refundable security deposit has to be paid by the guest as set by the Operator prior to the
stay will be levied by Operator.
3. Dubai Tourism fees as per the Dubai Tourism & marketing authority are applicable and paid by
2. Guests are required to be cautious around sharp items, electricity, fixtures, balconies and any
1. If Guest wishes to cancel a paid booking, he should inform the Operator by email at contact us.
out that is not authorized will incur an extra charge.
1. In case of any emergency including fire, security issues, health related issues, the Guest is
payments are non-refundable for any reason; all reservations are non-transferrable to any other
discretion in case of the following cases:
cause immediate termination of this Agreement with no refund of pre-paid Rent.
reported to the operator on time.
6. The operator shall make repairs as fast as possible after being notified by the guest during
liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or
8. The guest does not have the right to sublet the Property, shall cause immediate termination of
sublease the Property will be reported to the authorities and police. Such activity will lead to the
• Smoking inside the property is prohibited. Extra cleaning penalty fees AED 500
Services and facilities
2. Early check-in or late checkout requests are subject to pre-approval and Property availability.
operator’s discretion.
breaking community rules.

custom rates set out by the Operator shall apply.
for monthly and yearly bookings is considered separately and will be advised by our Vacay Xeal
cleaning, including a linen-towel replacement, bedsheets setup, apartment cleaning,
extra charge.
2. Any other suspicious activities including but not limited to subleasing or the attempt to
3. Guests with kids are requested to closely watch their kids at all times while occupying our
days prior Contract end date, make payment within the following 48 hours. In case of yearly rent, 2