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Bedroom 1, Kensington and Chelsea Apartment, London
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Bathroom 3, Kensington and Chelsea Apartment, London
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Kensington and Chelsea Apartment

Kensington and Chelsea, London

Review

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2,3/5
KurangDari 20 review
5,0/516 Okt 2018
dennis • Trip Keluarga
Near to resto shops bus and train station
5,0/527 Sep 2018
rojyar • Trip Pasangan
Everything was okay, good location, house was clean but when we check in the guy who give us a key he wasn’t friendly at all he didn’t even show us anything just hand the key outside and say bye.
4,0/518 Sep 2022
Bernard • Trip Solo
Communication on arrival and to get to the apartment needs to improve
4,0/56 Jun 2021
David • Trip Keluarga
Our apartment instructions from Hotels.com advised us to ring the owner a couple of days before our arrival. To cut a long story short, Hotels.com provided us with two telephone numbers, one was constantly engaged and another ending in '53' just kept ringing and ringing. Even Hotels.com had problems getting in contact with the owner. After looking at a previous customer review, we found that the owner was contactable via the reception at CROMWELL INTERNATIONAL HOTEL down the next street where we went to sort out our stay and were given the key. It had been very stressful trying to get in contact with someone about our stay - this should not have happened to us. We arrived at our apartment which was well situated in relation to museums, Chelsea and other sights. The apartment had two bedrooms with clean bedding. However, the apartment is very ‘tired’ and needs decorating and updating. The back bedroom has a boiler in it in the corner and it can be difficult getting to sleep at night with it’s constant ‘clicking’ and firing up every few minutes. There is no extractor fan in the shower room so there is mould along the top of the ceiling. Also, there is a large broken tile on the bottom step of the shower area which needs attention. Despite the few negative points, we made the most of out stay at the apartment. It’s a shame the owners haven’t renovated the apartment as it could be really lovely.
4,0/527 Nov 2018
Neil • Trip bareng Teman
We visited for the winter wonderland in Hyde park and the apartment location was perfect. The apartment had everything needed for a short stay the beds kitchen and bathroom were all clean and tidy and basic kitchen appliances availible for longer stays. Price was reasonable for the area, time if year and location and would stay again if needed. Please note collection of keys should be from the cromwell international only a few minutes from apartment if unable to give accurate meet time to the host.
4,0/516 Sep 2018
Verified traveler
Good location, very near to central London and outside congestion zone. Lovely rooms.
3,0/56 Jun 2021
Verified traveler • Trip Keluarga
The property had everything we needed for us, a family of four. Great location too.
2,0/526 Okt 2022
SILVIA • Trip Pasangan
El apartamento es más grande de lo que aparenta pero deberían mejorarlo. El colchón es inexistente, está totalmente hundido y te clavas los muelles. Las almohadas mejor ni mirarlas porque están totalmente amarillas. La limpieza es horrible, en la alfombra me encontré hasta cristales. Hay una ventana rota. El baño es pequeño pero está bien, solo tienen que arreglar el váter que estaba suelto. La nevera no funcionaba y nos la arreglaron el penúltimo día.
2,0/516 Nov 2020
Verified traveler
details said Ironing board. No ironing board. Oven - no oven. TV - tv ariel connection broken. Could not get answer to the phone number given ever. Clean but smelt of damp.
2,0/57 Okt 2018
Judith • Trip Keluarga
The place was hard to find, no sign or notice, we end up paying the taxi driver extra (with meter) to ring the owner and check the correct address. the place was very dusty, one double bed was located on the attic, which we cannot not stand up. the stair design was dangerous, heater, oven and TV not working. no bath mat supplied when the bath room has stairs and broken tiles. not pleasant at all, Hotel .com should have a standard check before listing this type of place. no lifts we end up helping another tenant located on the fourth floor with her 25kg luggage, next door tenant complained about have to ask another tenant to let her into her own apartment for few days before getting her own key and was unable to contact the owner or Manager. the only thing is, its close to Kensington Palace and some shops. not worth the price we paid for. 4 chairs only for a booking of 6 people and our group is not fussy, happy with basic essentials. Not Happy Jan
2,0/514 Sep 2018
Michael J • Trip Pasangan
Good location and near to tube, shops and restaurants close by for all your needs. Basic facility, with a very noisy front door that slammed shut each time people entered or exited. We had a normal domestic combination boiler in our room which serviced the whole building, so each time someone in the building turned on the hot tap, the boiler would fire up, this was noisy. In the morning several people using the shower at the same time, meant the water was initially hot but then went cold as it was not meant for this kind of use.
1,0/51 Okt 2021
Lyudmyla
arrived to the place and no signs. tried to a bill. no answer. tried to call by phone. no answer. waited next to the door 30 min. no one opened the door. it looks awful at the door. it is scam. Lost my money. turn around and looked for another place to stay. absolutely horrible.
1,0/526 Sep 2021
Verified traveler • Trip Solo
Worst experience don’t go, there is no check in person answering the phone , no towels , no clean sheets
1,0/523 Sep 2021
Austin • Trip bareng Teman
Please don't book the accommodation, no one was picking up the phone when we called on the number provided to get the room key. We had to find another room in the middle of the night because we couldn't get in touch with the apartment owner.
1,0/58 Jun 2021
Verified traveler • Trip Solo
This is a scam. I called the owner several times but the number didnt work. I had to find another hotel for the duration of my reservation. No email and the number on the website doesnt work. BEWARE!
1,0/521 Des 2020
Verified traveler • Trip Keluarga
Terrible communication with the owner of the property from the beginning (tried calling 2 days to get check in instructions and there was no answer until the night before check in and when in the apartment for another issue and never got a call back). The cigarette smell in the apartment was very strong and the boiler stopped working several times so heating didn't work properly (in winter time). Also the television never worked. Tried contacting the owner but never answered. NOT RECOMMENDED at all. Location is good but the rest is terrible.
1,0/529 Nov 2018
Colin • Trip Pasangan
We arrived a little earlier than arranged, 2:40 instead of 3:00. Tried to call owners to see if they could come a little earlier, as it was pouring with rain and we were standing out in it, no answer. Tried several times to contact them,40 minutes, never got an answer. Called Hotels.com. After a further 30 minutes, they were able to contact the owners. Hotels.com then told me we had to walk to a hotel about a half mile away, in the pouring rain, to collect the keys as the owners were not coming. Not being familiar with London, Hotels.com had to direct me to the hotel to collect the keys. UNBELIEVABLE, over an hour and a half waiting in the rain before we could get in. No apology or any other contact with the owners. WILL NEVER BOOK THIS APARTMENT AGAIN AND STRONGLY ADVISE NOBODY DOES!!
1,0/520 Nov 2018
Verified traveler • Trip Keluarga
beliggenhed, Meget dårlig oplevelse ved ankomsten, måtte ringe 19 gange inden vi kom i kontakt med en person, selvom vi havde aftalt hjemmefra hvornår vi var der.
1,0/58 Okt 2018
Verified traveler • Trip bareng Teman
Aunque la persona que nos entregó las llaves intentó ayudarnos, no es un apartamento para 7 adultos, tal y como dijo el anuncio, porque faltaba una cama (solo había 3 camas dobles) Tuvimos que dormir 3 adultos en una cama. No hay calefacción. Solo nos dieron una llave para 7 personas. La caldera estaba en una de las habitaciones y olía a gas. El estado de la casa en general era bastante malo.
1,0/57 Sep 2018
grada
Unhelpful Contact numbers, lack of clear directions to property which in itself was in poor condition, curtain hooks missing, dust every where. The so called well equipped kitchen had just one teaspoon tomorrow see and 2 mugs. No complementary tea or coffee ( sachets seemed old no expiry date) no acces to TV or wifi as no directions on use found. Step into shower had broken metal strip . Entrance hall a big damp mark on carpet. Would expect to paid to stay there ever again. Left concerns with proprietor without any response. My advise don't bother. No 24/7 service

Lokasi

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3A Gloucester Road, London, England, GB
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Kebijakan Akomodasi

Pengumuman

Guests are requested to inform the property of their expected arrival time so the keys can be handed over. This can be noted in the Special Request box when booking. If guests check-in late, they are requested to collect keys from Cromwell Crown Hotel, 139-141 Cromwell Road, SW7 4DX.Guests are required to show a photo identification upon check-in. Guest without ID will not be granted access to the property.Please note there are no lift facilities.Please note that parties are not permitted in the apartment.Please note that there is no reception area in the flats so please contact inform the property of your arrival time in the Special Request box at the time of booking. This is to ensure you get your keys on time.Harap beri tahu pihak terlebih dahulu mengenai perkiraan waktu kedatangan Anda.
Selengkapnya
Prosedur Check-in
Check-in3:00 PM-6:00 PM
Check-out10:00

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit
  • Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
  • Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
  • Fitur keamanan di properti ini termasuk alat pemadam api
  • Properti ini dibersihkan secara profesional

Properti ini tidak memiliki resepsionis.Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu harus menghubungi properti untuk petunjuk check-in.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya
  • Properti ini mempunyai kebijakan untuk menolak reservasi kamar untuk kegiatan kelompok atau pesta, termasuk pesta pranikah baik untuk calon pengantin pria maupun wanita.
  • Alkohol tidak disajikan atau tidak diizinkan di properti ini.
  • Properti ini dibersihkan secara profersional.
  • Check-in tanpa bersentuhan tersedia.

Tentang Kensington and Chelsea Apartment

Lokasi Kensington and Chelsea Apartment
Dengan menginap di Kensington and Chelsea Apartment di London (London City Centre), Anda akan berada 5 menit dengan berjalan kaki dari Kensington Gardens dan Kensington High Street. Apartemen ini berada 0,6 mi (1 km) dari Taman Hyde dan 0,5 mi (0,8 km) dari Royal Albert Hall.

Kamar di Kensington and Chelsea Apartment
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 2 kamar yang dilengkapi dengan lemari es dan televisi layar datar. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran digital untuk menikmati hiburan. Kamar mandi pribadi dengan bathtub atau shower memiliki perlengkapan mandi gratis dan pengering rambut. Fasilitas mencakup microwave dan mesin pembuat kopi/teh, dan layanan pembenahan kamar disediakan terbatas.

Tipe Kamar dan Harga

Sen, 12 Okt 2026 - Sel, 13 Okt 2026 (1 malam)
1 Kamar, 1 Dewasa, 0 Anak