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The Robinson

Brent, London

Review

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4,0/5
BagusDari 5 review
5,0/514 Nov 2025
David • Trip Solo
Really helpful concierge and a spacey clean apartment
4,0/56 Okt 2025
CHUNGCHI • Trip Pasangan
When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be some sort of health care company trying to sell me medical services. It was a joke, and the receptionist couldn’t do anything about it. This whole process took about an hour. I even called that U.S. number twice, but the lady on the other end just kept talking nonstop like a robot, still trying to sell me health services. Then the receptionist gave me an U.K. number and asked me to pass it to Mary Ann so she could call, but Mary Ann said the line was busy. By that point, an hour had already passed, and I felt completely fooled. Finally, I called the U.K. number myself. I had to argue again with another representative who insisted that the booking was correct, claiming it was a one-bedroom apartment — but it was clearly a studio. The phone call went nowhere. Finally, Ken from the reception spoke directly with the lady on the phone. He had one spare one-bedroom apartment but just needed confirmation from Hotels.com. Fortunately, he finally sorted it out for me.
4,0/514 Sep 2025
Chung Ching • Trip bareng Teman
The room is nice with good view. But the travelling time is during sunmer and no air con in the room, please consider
4,0/522 Agt 2025
Lukas • Trip Pasangan
Overall satisfied with the stay. Bed was quite squeaky every time I turned on it, but not terrible. I rated communication 2 stars because while I was there the communication was good, but before I arrived I sent 2 emails and called 2 times and did not get the answer.
3,0/525 Mar 2026
Candice • Trip Pasangan
The apartment was beautiful however it had a terrible stench. It smelled like a mixture of mold and sewage; the beds were also on the smaller side more fitting for one person. We had to purchase freshners and open the balcony door to lighten the smell. Besides that it was an ok experience

Lokasi

Lihat peta
1 Atlantic Cres, Wembley, England, GB
Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in
Check-in3:00 PM-10:00 PM
Check-out11:00 AM

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit; tidak menerima uang tunai
  • Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
  • Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini tidak bisa melayani check-in pada larut malam. Tamu akan menerima email dalam waktu 24 jam sebelum kedatangan yang berisi petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya
  • Tamu di bawah 18 tahun tidak diizinkan di properti khusus dewasa ini.

Tentang The Robinson

Lokasi The Robinson
Dengan menginap di The Robinson di Wembley (Tokyngton), Anda akan berada 3 menit dengan berjalan kaki dari Stadion Wembley dan 6 menit dengan berjalan kaki dari OVO Arena Wembley. Apartemen ini berada 7 mi (11,3 km) dari Kensington High Street dan 7,2 mi (11,6 km) dari Taman Hyde.

Fasilitas dan Layanan di The Robinson
Manfaatkan kemudahan yang ada seperti akses Internet nirkabel gratis, layanan concierge, dan ruang huni bersama.

Kamar di The Robinson
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 20 kamar yang ada. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Fasilitas mencakup mesin cuci/pengering dan setrika/meja setrika.

Tipe Kamar dan Harga

Kam, 30 Jul 2026 - Jum, 31 Jul 2026 (1 malam)
1 Kamar, 1 Dewasa, 0 Anak