Van Giang Houses

Check-in & Registration
Please send a copy of your ID or Passport to An Nhien Home for registration with the Management Board.
Do not arrive earlier than your scheduled check-in time. Early check-in or late check-out must be approved in advance and may incur an additional fee.
Residence cards are placed on the tea and coffee tray in the living room. Please use them for elevator access.
House Rules
Stay only with the agreed number of guests.
Present your ID or Passport at the Landmark 2 lobby reception desk upon check-in.
Inform the receptionist or security staff to activate the elevator for you.
At the apartment door, touch the smart lock screen, enter the code, and press * to unlock.
Not allowed: guns, explosives, toxic or addictive substances, pets, or food with strong odors.
No drugs, gambling, or other illegal activities.
Maximum occupancy: 4 adults + 2 children (1 extra adult allowed with a 100,000 VND fee). Children under 6: free. Children 6–11: 100,000 VND per child.
Dispose of trash in the designated bins or garbage room on Floor 27. Extra cleaning fee from 150,000 VND may apply if trash or kitchen is left dirty.
Keep bed sheets, towels, and sofas in good condition. Extra charges may apply for stains or damage.
Avoid leaving balcony or loggia doors open for more than 1 minute while using the air conditioner.
Cancellations within 24 hours, no-shows, or early check-outs are non-refundable.
When cooking, turn on the range hood, open the balcony door, and switch off the air conditioner.
Turn off unused lights, especially in the bathroom.
Quiet hours begin after 10:00 PM.
Before Leaving
Contact the host and settle any additional costs.
Take photos of the apartment.
Leave the residence cards inside.
Turn off all appliances (except the refrigerator) and close all doors.
Lost card fee: 200,000 VND per card.
Guests who fail to comply with the above rules may be refused service.
Instructional Videos
How to use washing machines, infrared sauna, induction cookers, smart locks, and elevator cards:
https://photos.app.goo.gl/kUZ7CeuoP9vPNBzf8
We have placed 2 residence cards on the coffee table in the living room. Please remember to bring them when going out. If you forget, kindly ask the receptionist or security staff at Landmark 2 lobby for assistance.
Contact for Support
Mr. Anh: (+84) 373 017 777
Ms. An Nhien: (+84) 964 896 669
Available via Zalo, Phone, or WhatsApp