***Strictly NO party Policy - NOT suitable for Schoolies, functions or party crowds.***
Booking Guidelines - Minimum stay during peak periods
Christmas and New Year week stays are a minimum 7 night stay only and are to be booked from the 20th - 27th December and 27th Dec - 3rd January. To stay for both Christmas and New Year you must book a 14 day stay as per the tariff table for each week. First week of January bookings are a minimum 7 nights and are to be booked from the 3rd January - 10th January.
Schoolie suitable properties are specifically advertised as such and have a specific schoolies tariff. Schoolie bookings are a minimum 7 nights with Saturday check in and check out.
At managing agent’s discretion, there may be minimal flexibility re above dates on request.
Terms and Conditions
Check in time is 2:00 PM. Checkout time is 10:00 am. A half day rate fee will be charged for late checkout. Check-in time for the 27 Dec - 3 Jan period is 4:00 pm.
Failure to leave premises in a clean and tidy condition will incur an additional cleaning charge, which will be deducted from the security bond.
Byron Beach Realty accepts no responsibility should the property be unsatisfactory to the tenant on arrival. The description of the premises, is given in good faith and as accurately as possible, therefore no responsibility for misrepresentation will be accepted.
The number of occupants must not exceed the number of persons shown on your receipt. Any increase in numbers must be agreed in advance and may incur additional cost.
Your rubbish bins are put out on the street by our waste manager. The red bin is for general garbage and the yellow bin is for recyclable items only. If the yellow bin is contaminated with regular garbage there will be a $50.00 charge as the recycle collectors will not take it. If provided, the green bin is for green waste only. Any excess garbage that does not fit inside the bin must be removed from the property prior to check out. If not, a rubbish removal fee will apply. The garbage truck will not pick up any garbage left outside the bin.
Functions are not permitted at any property.
Byron Beach Realty and/or the Owner are not responsible for the tenant’s personal property.
In the event that the property is offered for sale, the tenant agrees to allow the owner or an agent to inspect the property with prospective purchasers by appointment during reasonable hours with 48 hours’ notice.
No pets of any kind are permitted at any property, unless the property is specifically advertised as pet friendly. Failure to heed to this, will result in eviction.
Noise and neighbour consideration
Noise is defined as any sound that can be heard from neighbouring properties that disturbs their peace & quiet, including arrivals & departures particularly at night. Please keep noise to an absolute minimum in outdoor entertainment, pool and spa areas between 9:00pm – 8:00am.
This property is a member of the Holiday Letting Organisation who operate a neighbourhood hotline for noise complaints and other matters. They have a Two Strikes and You’re Out policy. This can result in fines and/or eviction from the property. If a noise complaint (first strike) is received during your tenancy, and security is called out, a $165 charge will automatically be deducted from your security deposit. Should a second complaint (second strike) be received, a further $165 will be charged against your security deposit, you will be evicted from the property and the tenancy terminated on the spot, without refund of any rent monies paid.
Payment and cancellations
Tariffs are subject to change without notice until deposit payment has been received. A deposit of 50% is required to confirm booking and the 50% balance is payable 30 days prior to arrival. We charge a $55 non-refundable booking fee. Keys will only be released when all outstanding monies due, have been received.
Instant Bookings will attract a 2.459% credit card fee.
A $1000 security bond pre-authorisation is required prior to arrival. Schoolies bookings will require a $2000 security bond pre-authorisation. No money will be deducted from your card unless we need to make a claim against your security bond (this money will remain as unavailable funds for up to 31 days after vacating). If you are paying via Direct Debit we require a Pre-Authorisation Credit Card form to be processed prior to arrival. Claims may include but are not limited to the following: excess cleaning fees, excess garbage removal, damage or breakages at the property, late check out, security guard call out.
All cancellations will incur an administrative fee of $100. For cancellations within 60 days of arrival, the total amount paid will be retained and all efforts will be made to re-book the property at the same tariff. Should we successfully re-book the property, all monies, less a $100 admin fee, will be refunded. All changes and cancellations must be provided in writing.
The booking is subject to cancellation or change. In the event of a cancellation all accommodation payments with be refunded in full and all reasonable efforts will be made to offer alternative accommodation.
All damages, breakages or losses to the property or furnishings will be paid for by the tenant and must be reported to our agency immediately. Loss of keys attracts a $50 charge for each set, with a $25 call out fee for misplaced keys. You are liable for a locksmith charge, should a replacement of locks be required.
Additional Terms for Pet Friendly Properties
1.You agree to be responsible for any pets at the holiday premises during your stay and in particular that only well behaved and supervised pets are allowed inside the holiday premises. Pets are not to be locked inside when you are away from the holiday premises.
2.Pets are not allowed on any of the furniture or beds.
3.You agree that any breakages / damages, extra cleaning or pet odour left at the holiday premises during your stay must be paid for and can be deducted from your bond.
4.You agree to hose down areas of grass where pets have urinated, collect and dispose appropriately of any pet waste left at the holiday premises.
5.You agree to treat your pets for fleas and ticks prior to your stay at the holiday premises and ensure that your pet’s vaccinations are current.
6.You will not allow animals on the holiday premises that are vicious; and/or that are excessive barkers and/or that are 'dangerous dogs' as defined in section 5 of the Companion Animals Act 1998.
7.You will not allow your pet in the pool or spa. Pets disrupt the chemical balance and this will require an extensive pool service with shock treatment and incur a fee of $200.00.
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