Trinity Beach Family Getaway 4BR, Sleeps 10 - Pool

No pets allowed unless stated in property description.
Our cancellation policy is firm and we highly recommend that you purchase travel insurance to cover your trip in case of emergencies, illness, extreme weather, etc. Any refund requests outside of our cancellation policy will be declined. We are happy to provide documentation to your travel insurance company to help expedite your claim.
We take no responsibility for any loss or damage to property or injury or death to occupant, guest or invitee.
We do not refund for problems such as plumbing, electrical, Wifi not working, light globes blown or gas, etc. Any issues identified by the occupant must be communicated to the host and will be attended to as soon as practically possible.
Any alteration to the booking must be made by the guest via the booking platform.
Please ensure all dishes and kitchenware are washed and returned to cupboards, fridge cleaned out and BBQ cleaned. All rubbish is to be placed in appropriate bins.
At times, when the property is occupied, maintenance specialists are required to attend to their regular maintenance schedule, i.e. lawns and pools.
If the property is pet friendly, any damage caused by your pet or if extra cleaning is required because of your pet, an extra cleaning fee will be incurred.
No unregistered guests allowed.
No smoking inside the property
HOUSE RULES
Maximum number of guests must not exceed property information for maximum guest numbers.
No parties or events permitted.
If the keys/access card are lost or taken with you on your departure, a replacement fee will be incurred.
Please take out rubbish before you check out and ensure the large bins are placed kerbside for Council collection on the appropriate collection day, if the collection day falls within your stay.
If evidence of smoking or pets without approval are found, charges for extra cleaning fees will apply.
Please take care of the furnishings. Guests are responsible to pay for damage or breakages. Any damage/breakages to be reported to the host before checkout.
Our team is available from 8am to 6pm to help during your stay. Please message us via your booking platform.
Internet connectivity varies from property to property, depending on location, weather and unforeseen events. We are unable to remedy technical issues outside of our control.
Please remove your shoes at the door.
No drugs or illegal substances allowed on the premises.
We aim to make your stay as comfortable as possible. For us to do so we would appreciate you following the house rules. These rules are a condition of your occupancy.
Please take care of your keys/access cards. If you lock yourself out a callout fee will be incurred.
Please respect our property and leave it as you found it, clean and tidy.
Please respect the neighbours and keep noise to a minimum before 7am and after 10pm. If a complaint is received you will receive a message via the booking platform, then a phone call. Failure to comply with reducing noise may lead to immediate eviction.
Any breach of the above rules will permit us to cancel or terminate a booking. Refunds will not be paid on terminated bookings.