Tropicality - Private family retreat with solar heated pool

Any abuse of threatening behavior towards staff or contractors will result in immediate termination of stay without a refund. Any booking for more than 21 nights will require a mid-stay clean at guest cost. The agent is not responsible, nor has control over building and renovation work by neighbouring properties and cannot issue refunds in such circumstances. The guest acknowledges that they are required to complete an online check in form prior to the day of arrival. ID such as a license is required. Feel free to blur address on license. This information is removed from our systems 14 days after check out. There is a $3000 security deposit taken during schoolies period that is taken prior to arrival. Unless specifically stated the property does not provide linen such as sheets, towels, pillowcases, tea towels, bathmats. We can arrange the hire of these at an additional cost. Guests locked out of the property should contact our office on 02 4980 4400 to arrange collection of a spare key at a cost of $80. Any defects, non working items, and cleaning issues must be notified to the agent upon first arriving a the property.Akomodasi ini tidak mengizinkan pesta bujang atau sejenisnya.Diperlukan pembayaran sebelum kedatangan melalui transfer bank. Pihak akomodasi akan menghubungi Anda setelah pemesanan untuk memberikan instruksi.Dalam kasus kedatangan lebih awal, akomodasi akan menagih Anda harga penuh dari masa inap Anda.Akomodasi ini berlokasi di daerah pemukiman dan tamu diminta untuk tidak membuat suara yang menyebabkan kebisingan.Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.Dikelola oleh tuan rumah individu