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Others 1, Kempinski Hotel Suzhou, Suzhou
Exterior & Views 2, Kempinski Hotel Suzhou, Suzhou
Sport & Beauty 3, Kempinski Hotel Suzhou, Suzhou
Bedroom 4, Kempinski Hotel Suzhou, Suzhou
Public Area 5, Kempinski Hotel Suzhou, Suzhou
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Hotel

Kempinski Hotel Suzhou

Suzhou, Suzhou

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 3.5 km to Jinji Lake
Tourist attractions nearby
Tourist attractions nearbyOnly 4.3 km to Ferris Wheel Paradise
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Near shopping centers
Near shopping centersOnly 4.6 km to Harmony Times Square
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
3.9/5
GoodFrom 20 reviews
5.0/513 Mar 2025
JANET
Beautiful view
5.0/514 Sep 2020
JORGE • Family Trip
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
5.0/524 Feb 2019
JEFFREY
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
5.0/518 May 2015
MINHYOUNG • Family Trip
임신 8개월째의 아내와 함께한 쑤저우 1박 2일 여행의 숙소를 정하면서 동료들의 추천으로 켐핀스키 호텔을 이용하였습니다. 원래 예약은 delux room(lake view)로 하였는데, 무료로 suite room upgrade를 해 주어서 행복했던 1박을 보낼 수 있었습니다. 저희 방은 20층에 위치하였고, 큰 창으로 호수가 한눈에 바라보였고, 방에 앉아서 바깥만 바라보는 것만으로도 편안한 휴식이었습니다. 전체적으로 아주 마음에 들었던 1박이었습니다. 상해에도 켐핀스키 호텔이 있던데, 기회가 되면 거기에서도 숙박을 해 보고 싶네요. 이번 숙박으로 켐핀스키의 팬이 된 것 같습니다. - 룸상태 : 청결상태가 좋았습니다. 가구 등은 약간은 오래된 것처럼 보였지만, 중국의 많은 호텔들이 그러하기 때문에 크게 신경이 쓰이지 않았습니다. 화장실은 매우 깨끗하였고, 1회용품도 충분히 갖춰져 있었습니다. - 조식 : 회사단체 이용객들과 같은 시간대에 식사를 해서, 조식시간이 조금 혼잡하고 이용하기 불편하였습니다. 음식은 중국식이 주로였고, 일부 western 부페식이 있었습니다. 전체적으로 맛은 좋았습니다. 식당 창가 좌석에서는 호수를 바라보면서 식사가 가능합니다. - 석식 : 저희는 저녁식사를 포함한 패키지로 예약을 하여서 호텔에서 식사를 했습니다. 파울라너 식당에서 식사를 하였는데, 1,2층으로 나뉘어 있고, 2층은 주로 단체 이용객들을 위한 부페식당으로 보였습니다. 저희는 1층에서 식사를 했고, 손님이 저희들밖에 없어서 조용하고 편하게 식사를 하였습니다. 패키지에는 총 3가지 음식(호박죽, 치킨바비큐, 조각케익)과 무제한 맥주(파울라너 3종-흑맥주, 생맥주, 하나는 기억이 안나네요)가 가능했습니다. 임신한 아내가 있어서 저희는 탄산음료를 주로 마셨습니다. 음식들은 입맛에 딱 맞았고, 양도 충분했습니다. - 주변시설 : 가장 마음에 들었던 것은 호텔 뒤쪽에 바로 호수가 위치하고 있다는 점입니다. 비록 둘째날은 비가 내리고 바람이 많이 불어서 나가보지는 못했지만, 첫날 오후에 아내와 함께 사진도 많이 찍고 즐겁게 산책할 수 있었습니다. 단, 호텔의 위치가 시내와는 상당히 떨어져 있어서 마트 등을 이용할 수 없다는 점은 불편하였지만, 휴식을 위해서 선정한 호텔이었기 때문에 저희는 괜찮았습니다.
5.0/516 Oct 2014
Verified traveler
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
5.0/57 Jul 2014
Verified traveler • Family Trip
上次入住时出现些小问题,酒店承诺再次入住时会给房间升级。这次无意见提了一下,果然送了早餐,还有可以免费享用大堂吧。赞一个!
4.0/53 Dec 2017
William
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
4.0/518 Jul 2016
Cheng • Family Trip
3点办理入住,排着长队,然后被告知房间没有整理好,等了30多分钟才拿到房卡。退房也需要排长队。
4.0/517 Dec 2015
Verified traveler
Comfortable but far in distance from any amenities.
4.0/515 Jun 2015
luyi • Family Trip
看了之前住客的点评,说有孔雀和天鹅,这次没看见,只有几只小兔子。儿童俱乐部的女生挺客气的。健身部的女生脸绷着,一点笑容也没有,我们不欠你的,好伐?不过,这是我们服务业的通病,如何是好呢!
4.0/527 Sep 2014
Verified traveler
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
4.0/516 Aug 2014
David
There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.
4.0/521 Jun 2014
Verified traveler
Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.
3.0/513 Jun 2016
CHEN • Family Trip
号称出名的亲子酒店,可是亲子项目真很一般,室内的儿童乐园也不大,室外的儿童游玩项目也不多。酒店的其他方面还不错,就是位置比较偏,外出购物吃饭等不方便。
3.0/530 Jun 2015
PO-LUNG
I asked for a non-smoking room, but was a room with heavy smoke smell. Changed to another and was fine with it!
3.0/527 Oct 2014
Verified traveler
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.
3.0/58 Aug 2014
Verified traveler
服務員太少, 到七點大廳沒半個人可以問,得再加強。
3.0/526 Jul 2014
sanja • Family Trip
hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summer it is great hotel for vacation but less for business because it is not close to city business center
2.0/529 Oct 2017
Verified traveler
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
2.0/58 Oct 2014
JIAXING • Family Trip
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

Location

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1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, CN
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

About Kempinski Hotel Suzhou

Kempinski Hotel Suzhou Location
With a stay at Kempinski Hotel Suzhou in Suzhou (Suzhou Industrial Park), you'll be steps from Dushu Lake and a 4-minute drive from Jinji Lake. This family-friendly hotel is 4 mi (6.5 km) from Suzhou Ferris Wheel and 4 mi (6.5 km) from Suzhou Center Mall.

Kempinski Hotel Suzhou Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 hot tubs, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Kempinski Hotel Suzhou Rooms
Make yourself at home in one of the 458 individually furnished guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Restaurant and Cafe
Grab a bite at Seasons Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Room Type and Price

Sun, 19 Jul 2026 - Mon, 20 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children