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See mapsAccommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 12 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests no need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:30 - 10:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
No alcohol drinks allowed.
About Shangri La Suzhou
With a stay at Shangri-La Suzhou in Suzhou (Huqiu District), you'll be a 4-minute drive from Lingering Garden and 8 minutes from Shantang Street. This 5-star hotel is 5.7 mi (9.1 km) from Suzhou University and 6.1 mi (9.8 km) from Suzhou Museum. The nearest airport is Suzhou Sunan Shuofang International Airport, 76.3 km from the hotel.
Shangri-La Suzhou Facility and Service
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Shangri-La Suzhou Rooms
Make yourself at home in one of the 390 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Restaurant and Cafe
Enjoy international cuisine at Cafe Soo, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.


