Temporesidence Chateauneuf

Arrivals will be made via 'safes' from 3pm.Guests planning to arrive outside these hours are kindly requested to inform the hotel in advance. When travelling with pets, please note that an extra charge of 15 EUR per pet, per night per apartment applies. We accept only one pet (cat or dog ) per apartment under 20kg.To get the apartment key, you will need to pay the damage deposit of EUR 200 per apartment by credit card. For large events, such as Bayonne Festivals and Foire Au Jabon, the damage deposit is EUR 400 per apartment.You can pay the deposit by telephone. (maximum 2 days before or on the day of your arrival by calling 05 59 70 51 10 between 10 a.m. and 1 p.m. and 2 p.m. and 4 p.m.).The property’s reception opening hours are:– From July 2nd to August 31st, 2025 inclusive: Monday to Saturday form 10:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM.– From September 1st to December 31st, 2025 inclusive: Reception is closed.The property’s reception opening hours are:– 01/07/2026 to 31/08/2026: 10:00am to 01:00pm – 01/07/2026 to 31/08/2026: 02:00pm to 05:30pmGuests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.Harap beri tahu pihak terlebih dahulu mengenai perkiraan waktu kedatangan Anda.Akomodasi ini berlokasi di dalam kawasan khusus pejalan kaki.Akomodasi ini tidak mengizinkan pesta bujang atau sejenisnya.Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.Tamu di bawah usia 18 tahun hanya dapat check-in dengan orang tua atau wali resmi.