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Exterior & Views 1, WHITE HOTEL GRAND HAKUBA, Hakuba
Public Area 2, WHITE HOTEL GRAND HAKUBA, Hakuba
Bedroom 3, WHITE HOTEL GRAND HAKUBA, Hakuba
Bathroom 4, WHITE HOTEL GRAND HAKUBA, Hakuba
Food & Drinks 5, WHITE HOTEL GRAND HAKUBA, Hakuba
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Hotel

WHITE HOTEL GRAND HAKUBA

Hakuba, Nagano

Reviews

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4.3/5
GoodFrom 12 reviews
5.0/54 May 2026
yingtso • Couple Trip
5.0/523 Feb 2026
Tsz Ching • Couple Trip
Room is tidy and clean, front line staff are kind and helpful with fluently speaking of English.
5.0/522 Feb 2026
Tyler
All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great
5.0/531 Jan 2026
Wes
Amazing! Will stay again
5.0/518 Feb 2025
Brian • Trip with Friends
Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.
5.0/52 Jan 2025
Adriana • Couple Trip
Perfect place for winter vacation
5.0/55 May 2024
Verified traveler • Family Trip
とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
4.0/55 Feb 2026
Ross • Family Trip
Spotless room, super friendly staff, amazing location. Will definitely visit again.
4.0/56 Jan 2026
Clarissa • Family Trip
Beautiful spot. However was abit stressful as no where it's mentioned to contact property for hotel transfer as there isn't any way of getting there once you get off the bus in Hakuba and no easy access to a convenient store and cafes up on the hill. There is a restaurant with breakfast and dinner only. So with young kids was tricky. Still had the best time.
4.0/515 May 2025
madoka • Family Trip
家族で泊まりました。 息子が部屋のテレビでYouTubeを見れることに喜んでいました。
4.0/530 Jan 2025
Verified traveler • Trip with Friends
位置比較偏僻 自駕遊會適合多D Ski in &ski out 酒店 酒店餐廳得-間 價錢合理 但選擇不多 吊車酒店有優惠2000 円 有溫泉但要付款5000 円/1 房 冬天落雪有積雪 如果大雪有點麻煩 道路比較窄有段路有迎頭車
1.0/518 Feb 2024
Vincent • Family Trip
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

Location

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23370 Taira, Omachi, Nagano, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Check-in Procedure
Check-in3:00 PM-8:00 PM
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests are recommended to download the property's suite book mobile app before check-in. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

About WHITE HOTEL GRAND HAKUBA

WHITE HOTEL GRAND HAKUBA Location
With a stay at WHITE HOTEL GRAND HAKUBA in Omachi, you'll be within a 15-minute drive of Hakuba Goryu Ski Resort and Hakuba Sanosaka Ski Resort. This hotel is 7.1 mi (11.4 km) from Hakuba Happo-One Ski Area and 10.3 mi (16.5 km) from Tsugaike Ski Resort.

WHITE HOTEL GRAND HAKUBA Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage.

WHITE HOTEL GRAND HAKUBA Rooms
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water.

Room Type and Price

Wed, 05 Aug 2026 - Thu, 06 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children