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Exterior & Views 2, Grand Sapphire, Almaty

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Hotel

Grand Sapphire

Almaty, Almaty

Serunya Nginep di Sini

Cocok buat rileks dan rechargeManjakan diri dengan salon.

Strategis! Dekat transportasi umumCuma 3,4 km ke Almaty Station

Cocok untuk trip bisnisAda fasilitas bisnis, bisa tetap produktif saat nginep.

Review

Lihat semua

3,8/5

BagusDari 20 review

5,0/59 Sep 2025

Jeremi Jason • Trip Solo

The room smells clean. Provided toiletries.

5,0/519 Mar 2019

Verified traveler • Trip Solo

Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value.

5,0/55 Des 2018

荷物預かりなど対応が親切だった。

5,0/59 Feb 2018

Verified traveler • Trip Keluarga

Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again

5,0/56 Nov 2017

Verified traveler • Trip Keluarga

Hotel meraviglioso

4,6/520 Okt 2022

The hotel next to the hotel has a wonderful Afghan restaurant with very friendly staff and delicious food. You can enter the restaurant and the hotel too. Cons The room is very cold. The room has an electrical radiator but it is cold anyway. The room's door was broken and wasn't properly repaired. The shower cabin door couldn't open from inside.

4,4/55 Apr 2023

The location of this place is in the middle of Alma, so easy to get to all the attractions within walking distance. The price was cheaper than they gave us during application.

4,4/527 Feb 2023

This hotel is comfortable in a great central position to walk to the main sights and great restaurants. The hotel team was very helpful in booking taxis from the airport and also up to the ski resort via email in advance. Great stay!.

4,4/513 Sep 2022

This is a great choice if you want to spend a few days in Alma. This place is in an excellent location because walking will take you to all the highlights of the city. The hotel is great. Comfortable and clean rooms, good free WiFi and breakfast. The reception was excellent. Really great choice.

4,0/521 Jan 2021

Verified traveler

Clean, kind reception

4,0/528 Jul 2019

Antti • Trip Pasangan

Very beautiful breakfast room. Very friendly staff. The room is a bit too small so you easily hurt yourself to hard corners of the bed.

4,0/530 Mei 2019

Bolat • Trip Keluarga

Отличное местоположение рядом с основными достопримечательностями - это основное достоинство отеля. Категорически не понравились завтраки и в целом обслуживающий персонал. Обслуживание в отеле долгое и равнодушное. Яичницу на завтрака умудряются принести холодной, хотя в зале было занято всего 2 столика. Фруктовая тарелка - это маленькая чашка с несколькими кусочками фруктов. А тарелка с выпечкой всего лишь одинокой заветренное пирожное

4,0/52 Agt 2018

David

Every hotel in Central Asia I have stayed in had some kind of plumbing issue. This one was the hot water, you had to turn the shower and tap to full hot for about 10 minutes for it to get warm enough to shower. A word to the desk and it improved but still a big lag while it warms up. Restaurant I only had the breakfast. Presentation was 100% we are still working on the serving temperature.

4,0/529 Jul 2018

Tatyana

Очень понравился гостеприимный край и поэтому пребывание в отеле оставило самые приятные впечатления Расположение не совсем близко к основным достопримечательностями но через день к этому привыкаешь а в остальном-скорее порекомендую этот отель для пребывания чем нет

3,0/53 Jul 2023

Verified traveler • Trip Pasangan

We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023. Well, I booked the hotel in June of 2023 and was not informed of this fee. It was also necessary to pay in cash. I've never had such a large charge not disclosed on Hotels.com. Aside from that, the breakfast had some issues (no toaster? terrible coffee, not ready on time) And the room was quite shabby and stinky. One positive was the staff was helpful with luggage storage both pre and post-checkout

3,0/57 Jan 2020

Jan Mikael • Trip bareng Teman

Tyvärr väcktes jag 06:30 varje morgon när busstrafiken kom igång. Hade rummet varit tystare hade det varit perfekt. Det finns antagligen tystare rum. Polaren sov som en stock.

3,0/59 Des 2017

Martin

My stay was ok in this hotel. Nothing special there. Room and especially the bathroom was very small. No proper desk to sit. No English channels on TV. The use of the sauna was at extra charge which I didn't expect. For the breakfast I had to go to an outside restaurant since the hotel restaurant was under refurbishment. Location is very good.

2,0/510 Jun 2026

Karim • Trip Pasangan

The only positive is that we only have booked 1 night. We checked in and when we were in our room, several spiders were found in the room, not 1 but more than 3 spiders. We received another room but that room had no airconditioning while it was very hot that day. Hopefully other guest had better experience than us.

2,0/517 Feb 2020

Elena • Trip Solo

In general, it's a very good hotel. However, there is one serious downside. During all my stay my room was filled with cigarette smoke. When I complained to the receptionist, they were apologetic, but said that they have one person staying who keeps smoking despite all warnings, and there is nothing they can do about him. Air conditioning system spread the smoke to all rooms of that floor. They offered to move me to another floor, but it was too much of a hassle for me to move my belongings. It surprised me that the person who was clearly violating the hotel's rules and was warned many times was not evicted, even though all guests of that floor suffered because of him. I think this hotel should enforce its rules more strictly.

1,0/510 Jul 2026

Santiago M. • Trip Pasangan

This hotel deserves 1 star or less; it should be closed for a complete renovation

Fasilitas Populer

tiket Green

Spa

Antar Jemput Bandara

Resepsionis 24 Jam

Lift

Fasilitas Anak

Penyimpanan Barang

Fasilitas Ramah Difabel

Fasilitas Rapat

Olahraga & Rekreasi

Pemandian Turki/Hammam

Fasilitas Umum

ATM/Bank

Lift

Layanan Hotel

Layanan Laundry/Dry Cleaning

Brankas Hotel

Penitipan Bagasi

Staf Multibahasa

Rak Koran

Layanan Concierge

Resepsionis 24 Jam

Fasilitas Anak

Area Bermain Anak

Fasilitas Lainnya

Bar/Lounge

Fasilitas Bisnis

Ruang Rapat

Pusat Bisnis

Kesehatan & Kecantikan

Salon

Spa

Kamar Uap

Aksesibilitas

Dapat Diakses Kursi Roda

Peraturan Hotel

Properti Bebas Asap Rokok

Transportasi

Antar/Jemput Bandara (Biaya Tambahan)

Pemesanan Tur/Tiket

Layanan Antar Jemput

tiket Green

Lokasi

Lihat peta

Lihat di peta

Dostyk avenue, 32, 32, Almaty, KZ, KZ

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-midnight

Check-out12:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Jika Anda memerlukan visa untuk masuk ke negara ini, properti Anda mungkin bisa membantu dengan dokumen yang diperlukan agar Anda bisa mendapatkannya. Untuk mengetahui selengkapnya, Anda bisa menghubungi properti melalui detail kontak yang disertakan pada konfirmasi pemesanan. Properti mungkin membebankan biaya atas layanan ini, meskipun jika pada akhirnya Anda membatalkan reservasi. Semua kesepakatan dibuat antara Anda dan pihak properti.
Satu anak berusia 6 tahun atau ke bawah diizinkan menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada.

Tentang Grand Sapphire

Lokasi Grand Sapphire
Terletak di kota Almaty (Medeu District), Grand Sapphire hanya berjarak 5 menit dengan berkendara dari Katedral Zenkov dan Kebun Binatang Almaty. Hotel yang spa ini berjarak 1,2 mi (1,9 km) dari Gedung Opera Almaty dan 1,7 mi (2,8 km) dari Museum Nasional Kazakhstan.

Fasilitas dan Layanan di Grand Sapphire
Manjakan diri Anda dengan mengunjungi spa, yang menawarkan pijat, perawatan tubuh, dan perawatan wajah. Fasilitas tambahan di hotel ini mencakup layanan concierge dan salon rambut.

Kamar di Grand Sapphire
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 50 kamar yang dilengkapi dengan minibar dan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan shower memiliki perlengkapan mandi gratis dan pengering rambut. Fasilitas mencakup brankas dan ketel listrik, serta telepon dengan panggilan lokal gratis.

Restoran dan Cafe
Nikmati hidangan di restoran, atau tetap tinggal di kamar dan manfaatkan layanan kamar (jam tertentu) hotel.Hilangkah dahaga dengan minuman favorit Anda di bar/lounge.

Tipe Kamar dan Harga

Kam, 22 Okt 2026 - Jum, 23 Okt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak