Hotel>Astana>Astana City>Jumbaktas Hotel

Exterior & Views 1, Jumbaktas Hotel, Astana City

Sport & Beauty 2, Jumbaktas Hotel, Astana City

Public Area 4, Jumbaktas Hotel, Astana City

Bathroom 5, Jumbaktas Hotel, Astana City

Lihat semua foto

Info Umum

Review

Lokasi

Kebijakan Akomodasi

Tentang

Hotel

Jumbaktas Hotel

Astana City, Astana

Serunya Nginep di Sini

Dekat tempat belanjaCuma 1,5 km ke Khan Shatyr dan 1,9 km ke Keruen

Cocok untuk trip bisnisAda fasilitas bisnis, bisa tetap produktif saat nginep.

Review

Lihat semua

3,8/5

BagusDari 20 review

5,0/520 Apr 2026

Anatoli • Trip Solo

Ottimo

5,0/510 Nov 2025

HYOUNG RYEOUL

yep

5,0/55 Sep 2025

Christopher

Airport shuttle worked as planned, ideal arriving in a city I didn't know in the middle of the night. £13. Nothing to dislike, it's a big and spread out city so it's long walks, or very cheap taxis

5,0/510 Agt 2025

Dinh Quang

All good

5,0/530 Jul 2025

Thomas

Gut

5,0/59 Sep 2024

Heinz • Trip Pasangan

Das Jumbaktas liegt so Zentral, so dass das Zentrum mit den Sehenswürdigkeiten leicht zu Fuss machbar ist. Sehr schönes Ambiente im Hotel und ein wunderbar, bequemes Bett, um gut zu schlafen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstückbuffet bietet ein breites Angebot.

5,0/522 Jan 2023

Natalia • Trip Solo

Everything is good.

4,0/519 Mar 2026

Nnenna • Trip bareng Teman

Flot hotel, meget central. Manglede vejledning fra personale ved check in, nok grundet sprog barriere. Det vil være godt med info på engelsk.

4,0/511 Okt 2025

Pekka

Nice hotel, which I mostly use when visiting Astana. Price/quality relation is good

4,0/525 Agt 2025

peeter • Trip Solo

Liked the free parking option just next to hotel. liked basically everything. SPA is good option, even the rules were a bit strict and strange. Never tried restaurant as it was even booked for some event or just closed. Downstairs pub was good, though. Overall: great option in very good location actually.

4,0/514 Agt 2025

alain • Trip Solo

alltogether it was a good stay. the room was big, the bed was comfortable and the staff at the reception desk very helpful. two comments though : I landed in Astana at 4 am and I asked the hotel whether I could check in earlier and pay - their only answer was " your booking allows you to check in at 2 pm - " well, I knew that already and I clearly indicated I was prepared to pay for the additional half day - they never answered. so I had to find an emergency solution when I landed at 4 am - I managed with my family but the hotel answer was clearly not professional. then, I booked this particular hotel because it had a swimming pool. However, to access the pool, you need to pay an additional 15 euros (10 000 tenge)! it is very expensive so I did not do it and I could never swim. the marketign is somehow..not correct I think. so, it was OK but I will not go again under the same conditions.

4,0/512 Des 2023

Alexander

It is ok but poor room service.

4,0/527 Jun 2023

Katherine

Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.

4,0/511 Sep 2022

Pekka

Nice hotel with good location and friendly staff. As regular client I would expect to have room with different view as opposite wall ;)

3,0/58 Nov 2025

david • Trip Pasangan

We stayed ina business suit. Hotel is well-located, just a short walk from the city center, and has a nice pool, although the spa can get crowded during busy hours. Unfortunately the housekeeping was poor-our room was missing basic amenities and the top of the bed was stained. Despite notifying reception twice, the issues was only partially resolved. The staff offered a piece of cake as a compensation, but overall, the service did not meet the expectations.

3,0/513 Jan 2024

Jacek • Trip Solo

The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.

3,0/515 Agt 2023

Oleg • Trip Solo

The AC in the room was not working all of 4 days I stayed in this hotel. The sauna, swimming pool and fitness center are very good

2,0/516 Apr 2023

Megan • Trip Solo

The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get Expedia involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling.

1,0/526 Agt 2025

May

The hotel rooms are spacious and generally comfortable. However, communication can be quite challenging as the staff do not speak English, which makes it difficult for international guests. Housekeeping is only available upon request and usually takes place quite late in the afternoon (after 4 pm). Even then, the service is limited to providing fresh towels, and other essentials such as soap need to be specifically requested. During our three-night stay, the bed sheets were not changed. The breakfast buffet was also below expectations. Although it is advertised until 10:00 am, items were cleared away before that time, even while guests were still dining. On one occasion, I asked for another cup of tea just before 10:00 am but was told service had ended. On a positive note, the hotel’s location is very convenient. However, due to the service shortcomings, I would likely consider other options if visiting Astana again.

1,0/511 Agt 2024

Alyona • Trip Keluarga

We were extremely unhappy with our stay here. 1. It was cold in the room and we couldn’t use the heater, because it doesn’t work during summer time. Reception doesn’t have clue about it, and they were just telling us turn on AC for heat and wait 10 mins. 2. On the reception in the evening there was a random drunk person from the street. There are no any security there. 3. In the hotel restaurant they did not remember the whole order… We were waiting until we asked, and they were like.. “Did you order fish??”.. Of course, after waiting for an hour for the fish, we just decided to cancel it. That was the worst experience in the luxury hotel we had. Honestly, I do not understand why this hotel considered as luxury… I do not recommend anyone to stay here.

Fasilitas Populer

WiFi

Parkir

Pusat Kebugaran

Spa

Antar Jemput Bandara

Resepsionis 24 Jam

Lift

Penyimpanan Barang

Parkir Gratis

Olahraga & Rekreasi

Meja Biliar

Biliar

Fasilitas Gym

Fasilitas Umum

Lift

ATM/Bank

Parkir (Gratis)

Layanan Hotel

Penitipan Bagasi

Rak Koran

Check-in Tanpa Antre

Resepsionis 24 Jam

Layanan Laundry/Dry Cleaning

Brankas Hotel

Check-out Tanpa Antre

Layanan Concierge

Fasilitas Lainnya

Area Merokok

Makanan & Minuman

Prasmanan Sarapan

Kesehatan & Kecantikan

Spa

Kamar Uap

Fasilitas Bisnis

Ballroom

Ruang Konferensi

Pusat Bisnis

Transportasi

Antar/Jemput Bandara (Biaya Tambahan)

Pemesanan Tur/Tiket

Layanan Antar Jemput

Konektivitas

WiFi Gratis

Lokasi

Lihat peta

ul. Karasakal Erimbetov, 65, Astana, KZ

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-5:30 AM

Check-out12:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Jika Anda memerlukan visa untuk masuk ke negara ini, properti Anda mungkin bisa membantu dengan dokumen yang diperlukan agar Anda bisa mendapatkannya. Untuk mengetahui selengkapnya, Anda bisa menghubungi properti melalui detail kontak yang disertakan pada konfirmasi pemesanan. Properti mungkin membebankan biaya atas layanan ini, meskipun jika pada akhirnya Anda membatalkan reservasi. Semua kesepakatan dibuat antara Anda dan pihak properti.
Satu anak berusia 10 tahun atau ke bawah diizinkan menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada.
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini.

Tentang Jumbaktas Hotel

Lokasi Jumbaktas Hotel
Dengan menginap di Jumbaktas Hotel di kota Astana (Yesil District), Anda berada hanya 15 menit dengan berjalan kaki dari KazMunayGaz dan Kementerian Transportasi & Komunikasi. Hotel ini berada 1 mi (1,5 km) dari Kementerian Luar Negeri Kazakhstan dan 1,1 mi (1,7 km) dari Menara Bayterek.

Fasilitas dan Layanan di Jumbaktas Hotel
Bersantailah dan lepas penat dengan perawatan tubuh dan perawatan wajah. Jika Anda mencari pilihan rekreasi, Anda bisa memilih antara kolam renang indoor, kamar uap, dan pusat kebugaran. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan aula resepsi. Tamu bisa memanfaatkan transportasi ke destinasi di sekitar lokasi dengan layanan antar-jemput (dengan biaya tambahan).

Kamar di Jumbaktas Hotel
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 60 kamar berpenyejuk udara yang dilengkapi dengan minibar dan televisi LCD. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan bathtub atau shower memiliki perlengkapan mandi gratis dan pengering rambut. Fasilitas mencakup brankas dan meja tulis, serta telepon dengan panggilan lokal gratis.

Restoran dan Cafe
Untuk makan siang atau makan malam, mampirlah ke Jumbaktas, restoran yang memiliki spesialisasi masakan lokal. Tempat makan juga tersedia di kedai kopi/kafe, dan Layanan kamar 24 jam disediakan.Akhiri hari Anda dengan menikmati minuman di bar/lounge. Sarapan prasmanan gratis disajikan di hari kerja dari pukul 07.00 hingga 10.00 dan di akhir pekan dari 08.00 hingga 11.00.

Tipe Kamar dan Harga

Sel, 04 Agt 2026 - Rab, 05 Agt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak