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Hotel>Almaty>Almaty>Swissôtel Wellness Resort Alatau Almaty
Others 1, Swissôtel Wellness Resort Alatau Almaty, Almaty
Exterior & Views 2, Swissôtel Wellness Resort Alatau Almaty, Almaty
Sport & Beauty 3, Swissôtel Wellness Resort Alatau Almaty, Almaty
Bedroom 4, Swissôtel Wellness Resort Alatau Almaty, Almaty
Public Area 5, Swissôtel Wellness Resort Alatau Almaty, Almaty
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Swissôtel Wellness Resort Alatau Almaty

Almaty, Almaty

Serunya Nginep di Sini

Cocok buat rileks dan recharge
Cocok buat rileks dan rechargeManjakan diri dengan sauna.
Tersedia tempat makan
Tersedia tempat makanNggak perlu keluar buat beli makanan! Ada restoran di akomodasi ini.
Dekat tempat belanja
Dekat tempat belanjaCuma 4,1 km ke Sputnik Mall
Cocok untuk trip bisnis
Cocok untuk trip bisnisAda fasilitas bisnis, bisa tetap produktif saat nginep.

Review

Lihat semua
4,1/5
BagusDari 20 review
5,0/52 Jun 2026
Nathalia
Alles sehr zu empfehlen, die gastfreundlicher ist grenzenlos Hohes Niveau
5,0/528 Agt 2025
Nathalia
Der Service ist erstklassig und das Essen von der Höchster Qualität
5,0/58 Agt 2025
Henner • Trip Pasangan
Der Empfang war spitze, sofort war jemand für uns da. Alles lief Reibungslos. Im Restaurant möchten wir besonders das Engagement von Zhanna hervorheben, sie versteht es Menschen schon am morgen zu begeistern, außerdem spricht sie sehr gut Englisch und Tschechisch, was vor allem meine Frau verblüffte. Auch der Conciergeservice war sehr gut und Sabina eine sehr gute Hilfe.
5,0/54 Apr 2025
sonia
Great stuff , quite area
5,0/55 Mar 2025
Björn
Great service. Perfect place. Nice spa.
5,0/511 Jan 2025
SANGHAK
좋았습니다. 시내랑은 좀 멀지만 환경이 좋습니다.
5,0/52 Jan 2025
Juan • Trip Keluarga
One of the best hotels in Almaty, family friendly, excellent spa facilities, and staff that gives you personalized attention, despite the huge size of the hotel. Excellent food, amenities and astounding park surrounding the hotel. A true jewel.
5,0/523 Okt 2024
Fahad
Very cool place
5,0/51 Sep 2024
Michael • Trip Solo
BEautiful surroundings -- a great facility -- a modern Soviet-style "sanitorium"
5,0/58 Agt 2024
Asel
great hotel!
5,0/59 Mar 2024
Baurzhan
Suck an amazing place. Enjoyed food and spa
5,0/516 Mei 2023
Jane • Trip Keluarga
Very good especially the pool food very poor
5,0/51 Des 2022
MARC • Trip Pasangan
Un séjour d'une semaine très agréable Une très jolie chambre avec vue sur la montagne Une piscine de rêve Un personnel à votre service Un lieu isolé de la ville ou il fait bon se reposer dans un joli parc boisé.
4,0/517 Jun 2025
nicolai • Trip Keluarga
overall, probably the best hotel in Almaty. I’ve been staying there for three years now, the condition of the hotel has deteriorated. The things they do for certain guests is bothered to others. They have a beautiful fountain in front, it’s grand only when certain guests are present. Every year the quality is going down. But would still return. The swimming pool staff try to rush you out by the end of the day, Take away your robe, slippers etc while you are still there during working hours, very rude and unprofessional
4,0/56 Agt 2024
Kevin Alexander • Trip Pasangan
This is a lovely hotel in a beautiful setting with some very attentive members of staff who try their best to provide a great experience for their guests. The massage and spa facilities are excellent. The inclusive breakfast is excellent in both quality and the range of food offered Unfortunately I got a feeling of what the Americans call being 'Nickel and Dimed' For instance, after travelling for 24 hours to reach this hotel and arriving at midday the reception staff informed me that I would have to pay an early check in charge if I wanted to go to a room as I had arrived before the 15.00 hrs check in time! I would also not be allowed to use the swimming pool/spa facilities before the appointed 15.00 hrs check in time. On check out day a special tag is now given to those leaving the hotel as you will be asked to leave the swimming pool/spa facilities after midday! Come on Swissotel are you a five star luxury hotel or are you a spa resort? Your customers need to know!
3,0/55 Agt 2024
Verified traveler • Trip Keluarga
Check-in was 4 hours late and no additional services were provided. Facilities are good but the worst check-in service was provided which ruined my mood from the start.
2,0/523 Nov 2023
Milagros • Trip Pasangan
Although new hotel it's not conveniently located. The spa is not really relaxing as water in pool and jacuzzi is warm close to cold in winter. But what was worse is the terrible customer service and attitude most of the personal has. They dont smile, everything you ask for is a problem and they cant even try to solve. Few people were helpful like the bell boys. Also they speak poor english but hardly understand it, other hotels in the city even speak in spanish to me... not here. Also i was wearing a speedo to swim and they said it was offensive while there were more people wearing similar speedos. Food wasnt great euther and theres nowhere else close to eat. Not a very fulfilling experience overall.
2,0/55 Okt 2022
Masood • Trip Keluarga
For 340€ a night for a deluxe room, i expected a lot more. Most of the employees don't speak english. The minibar in our room was even locked.
1,0/59 Mar 2025
Gulsaya
I recently stayed at Swissotel Almaty , traveling from California, I was planning to enjoy my trip relaxing and stress relief - getting away from city life . But once I arrived to Swissotel I was so shocked from amount of people there, while staying in line to check in I heard people complaining about their rooms. Then it was my turn - the room I booked was with Mountain View, they told me that the room actually doesn’t have a view, so they gave me standard room without refunding the difference on price . When I checked in , it was very tiny room I couldn’t cancel or get refund again , I thought at least I want to use the pool , but there was bunch of kids running so many people that they didn’t even had a space to sit or lay down so I came back to the room then they called me (receptionist) saying they will do compensation but I didn’t heard anything from them . Very disappointing experience
1,0/526 Mei 2023
Mohammad
IT IS NOT A 5 STAR . AFWFUL STAF.. I DO NOT RECOMMEND..

Fasilitas Populer

WiFi
WiFi
Pusat Kebugaran
Pusat Kebugaran
Spa
Spa
Resepsionis 24 Jam
Resepsionis 24 Jam
Lift
Lift
Restoran
Restoran
Fasilitas Anak
Fasilitas Anak
Fasilitas Ramah Difabel
Fasilitas Ramah Difabel
Fasilitas Rapat
Fasilitas Rapat

Olahraga & Rekreasi

1
Fasilitas Gym

Fasilitas Umum

4
Lift
WiFi Publik
Restoran
ATM/Bank

Fasilitas Anak

1
Area Bermain Anak

Layanan Hotel

6
Resepsionis 24 Jam
Porter/Bell-boy
Layanan Laundry/Dry Cleaning
Check-out Tanpa Antre
Brankas Hotel
Layanan Concierge

Fasilitas Lainnya

2
Bar/Lounge
Keamanan

Makanan & Minuman

1
Bar Tepi Kolam Renang

Fasilitas Bisnis

4
Ruang Rapat
Mesin Foto Kopi
Ballroom
Pusat Bisnis

Kesehatan & Kecantikan

3
Spa
Pijat
Sauna

Aksesibilitas

2
Peralatan Aksesibilitas
Dapat Diakses Kursi Roda

Transportasi

1
Pemesanan Tur/Tiket

Lokasi

Lihat peta
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Tausamaly 50A Tausamaly 50A Tausamaly 50A, A32BOF2
Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Pengumuman

Kolam renang luar ruangan ditutup selama periode musim gugur-musim dingin hingga musim semi.
Kolam renang luar ruangan hanya dibuka selama musim panas. Kolam renang dalam ruangan dibuka setiap hari mulai pukul 07:00 hingga 22:00.
Selengkapnya
Prosedur Check-in
Check-in14:00-14:00
Check-out12:00

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Tersedia transaksi non-tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, sistem keamanan, dan P3K
  • Properti ini menegaskan bahwa mereka mengikuti praktik sanitasi dari panduan ALLSAFE (Accor Hotels).

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Anak

Tamu umur berapa pun bisa menginap di sini.

Anak-anak 12 tahun ke atas dianggap sebagai tamu dewasa.

Pastikan umur anak yang menginap sesuai dengan detail pemesanan. Jika berbeda, tamu mungkin akan dikenakan biaya tambahan saat check-in.


Umur

Tamu umur berapa pun bisa menginap di sini.


Sarapan

Sarapan tidak tersedia.


Tentang Swissôtel Wellness Resort Alatau Almaty

Located in a forest area in the outskirts of Almaty, Kazakhstan, Swissotel Wellness Resort Alatau Almaty invites for a laid-back leisure, preventive healthcare, SPA and sport activities. The hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool. Stay in good shape even away from home at a basketball ground, tennis court and gym.

Tipe Kamar dan Harga

Kam, 24 Sep 2026 - Jum, 25 Sep 2026 (1 malam)
1 Kamar, 1 Dewasa, 0 Anak