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Exterior & Views 1, The Veil, Astana City

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Hotel

The Veil

Astana City, Astana

Serunya Nginep di Sini

Dekat tempat belanjaCuma 3,5 km ke Keruen dan 4,7 km ke Khan Shatyr

Review

Lihat semua

4,8/5

FantastisDari 18 review

5,0/510 Sep 2025

nikhil • Trip Solo

The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.

5,0/54 Mar 2025

Alexander

alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll

5,0/524 Feb 2025

Hyoung Jun

This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again

5,0/527 Sep 2024

christina • Trip bareng Teman

Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.

5,0/520 Agt 2024

Verified traveler • Trip Pasangan

Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.

5,0/524 Jun 2024

Khaled • Trip bareng Teman

Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom

5,0/525 Mar 2024

Nick

The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect.

5,0/524 Mar 2024

Dusan • Trip Solo

A very unique hotel, with stunning views and closeness to the city centre!

5,0/59 Feb 2024

Verified traveler

Absolutely recommended! The only negative thing was that I can say there was lack of comfort chair on the lobby area. So nice designed very stylish hotel. You may want to spend more quality time there…

5,0/59 Sep 2023

Sergey

Exclusive modern designers hotel with huge beautiful rooms, all in wood panneling, high seilings, very close to the government quarters on rhe river bank. Very good 4 restaurants 8n different styles. Spa. Fare pricing.

5,0/526 Jun 2023

Kristina • Trip Keluarga

Staff is friendly, helpful and professional attention to details is seen everywhere Hotel is beautiful and unique, not like any other hotels Located close to everything you may need

5,0/510 Apr 2023

Vladlen • Trip Keluarga

Amaizing hotel in Astana. Service was fantastic. Incredible cousine. I recommend it

5,0/521 Des 2022

Assima • Trip Solo

Friendly and accommodating staff

5,0/518 Des 2022

David • Trip Solo

this hotel is outstanding

4,0/57 Des 2023

Alexander

It was reasonably good. Price fits expectation. Certainly clean. Restorable are good but very expensive.

4,0/527 Agt 2023

Verified traveler • Trip Keluarga

Great for Singles and couples

3,0/515 Des 2023

Sean • Trip Pasangan

While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2 days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.

Fasilitas Populer

WiFi

Parkir

Spa

Antar Jemput Bandara

Resepsionis 24 Jam

Penyimpanan Barang

Parkir Gratis

Olahraga & Rekreasi

Snack Bar/Deli

Fasilitas Umum

Parkir (Gratis)

Layanan Hotel

Layanan Laundry/Dry Cleaning

Brankas Hotel

Check-out Tanpa Antre

Penitipan Bagasi

Layanan Concierge

Resepsionis 24 Jam

Fasilitas Lainnya

Area Merokok

Makanan & Minuman

Sarapan Kontinental

Kesehatan & Kecantikan

Spa

Kamar Uap

Info

Lift Tidak Tersedia

Transportasi

Antar/Jemput Bandara (Biaya Tambahan)

Konektivitas

WiFi Gratis

Lokasi

Lihat peta

Zhalayyri street 4, Astana, KZ

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-anytime

Check-out12:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu akan menerima email dalam waktu 48 jam sebelum kedatangan yang berisi petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Jika Anda memerlukan visa untuk masuk ke negara ini, properti Anda mungkin bisa membantu dengan dokumen yang diperlukan agar Anda bisa mendapatkannya. Untuk mengetahui selengkapnya, Anda bisa menghubungi properti melalui detail kontak yang disertakan pada konfirmasi pemesanan. Properti mungkin membebankan biaya atas layanan ini, meskipun jika pada akhirnya Anda membatalkan reservasi. Semua kesepakatan dibuat antara Anda dan pihak properti.
Pemesanan diperlukan untuk layanan pijat dan perawatan spa. Pemesanan dapat dilakukan dengan menghubungi hotel sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan.
Anak menginap gratis jika tinggal di kamar orang tua atau walinya, dengan menggunakan tempat tidur yang ada.
Metode pembayaran non tunai dapat dilakukan untuk semua transaksi.

Tentang The Veil

Lokasi The Veil
Menginap di The Veil menempatkan Anda di jantung kota Astana, hanya 5 menit dengan berkendara dari Rumah Para Menteri dan Mahkamah Agung Republik Kazakhstan. Hotel yang mewah ini berada 1,6 mi (2,6 km) dari Schoolchildren's Palace dan 1,7 mi (2,7 km) dari Air Mancur Bernyanyi.

Fasilitas dan Layanan di The Veil
Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis dan layanan concierge.

Kamar di The Veil
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 47 kamar berpenyejuk udara yang dilengkapi dengan minibar dan Smart TV. Kamar Anda dilengkapi dengan tempat tidur bantalan ekstra lembut. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran digital untuk menikmati hiburan. Kamar mandi mempunyai pengering rambut dan jubah mandi.

Restoran dan Cafe
Makanlah di Di wang, salah satu restoran hotel, yang termasuk 3 restoran dan kafe.Perlu bersantai? Beristirahatlah dengan minuman yang enak di salah satu 2 bar/lounge. Sarapan ala kontinental gratis disajikan setiap hari mulai pukul 07.00 hingga 11.30.

Tipe Kamar dan Harga

Jum, 17 Jul 2026 - Sab, 18 Jul 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak