Hotel>Kwale>Msambweni>Kinondo>Papillon Lagoon Reef

Others 1, Papillon Lagoon Reef, Msambweni

Exterior & Views 2, Papillon Lagoon Reef, Msambweni

Bedroom 3, Papillon Lagoon Reef, Msambweni

Bathroom 4, Papillon Lagoon Reef, Msambweni

Food & Drinks 5, Papillon Lagoon Reef, Msambweni

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Review

Lokasi

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Hotel

Papillon Lagoon Reef

Kinondo, Msambweni

Serunya Nginep di Sini

Cocok buat rileks dan rechargeManjakan diri dengan salon.

Cocok untuk trip bisnisAda fasilitas bisnis, bisa tetap produktif saat nginep.

Review

Lihat semua

4,0/5

BagusDari 20 review

5,0/515 Jan 2026

Johan • Trip Keluarga

Fantastisk

5,0/521 Nov 2025

osman • Trip Keluarga

"Yes, the room was spotless. Housekeepers Clinton and Mohamed were very polite and provided excellent customer service. They cleaned our room and offered outstanding service."

5,0/55 Nov 2025

Leilah

Everything was so exceptional so clean, welcomg staff, amazing food and great drinks

5,0/52 Nov 2025

White • Trip Keluarga

Excellent hôtel. Belle deco, simple,propre,convivial. Plage magnifique et piscine.Singe sur place. Si vous les ignorés ils feront de même. Chat gris au bar de la plage. Prenez un peu de nourriture pour lui donner. Il meurt de fain. Restauration a améliorer. Bon mais répétitif. J' y retournerai si je reviens au Kenya

5,0/520 Okt 2025

VANESSA • Trip Pasangan

Great hotel- by the beach, plenty of sun chairs and good food

5,0/515 Okt 2025

Torsten • Trip Keluarga

Aufmerksames Personal und immer saubere Zimmer

5,0/529 Agt 2025

Elmar • Trip Solo

top freundliches personal, fruehstuecksauswahl v buffet, lage direkt am strand, kein malle tammtamm, ausspannen, massage tolles zimmer, schoener garten.. gerne und immer wieder

5,0/522 Agt 2025

Tomson • Trip Keluarga

The beach location is amazing. The only challenge is getting to and and from Moi International Airport as it is a bit far and sets you back around 60 US dollars one-way.

5,0/528 Des 2024

jaden • Trip Keluarga

Very nice place

4,0/511 Mar 2026

Vincent • Trip Keluarga

Jolie piscine mais les horaires d'ouverture sont un peu justes (10h/18h) et encore parfois ce n'est pas pret a 10h (nettoyage) donc plutot 10h30/11h00. Petit dej parfait. Par contre, pour les repas du midi et soir, on a l'impression de toujours manger la même chose. Mais c'est correct!!

4,0/524 Jan 2026

Jens

Zimmer waren gut.Zwar etwas in die Jahre gekommen aber völlig ausreichend. Personal war sehr freundlich und hilfsbereit.

4,0/524 Des 2025

Grace • Trip Keluarga

Clean room, respective kitchen, entertainment team, and cleaning staff. We used the gym and it was good. Pool needed regular cleaning.

4,0/58 Nov 2025

Nishit

Very friendly and felt relaxed.

4,0/519 Feb 2025

Daniel • Trip Solo

Great room and friendly staff Food average, same, repetitive Drinks poor…bad cups, never cold, no carbonation…really need to be “ on tap” not from warm bottles Pool water never clear…not balanced

3,0/520 Agt 2025

Yannick • Trip bareng Teman

Dining options is low Some receptionist not friendly: it looks like you force them to respond when you ask a question or you only get partial response/information

3,0/518 Jan 2024

Verified traveler • Trip Solo

This Hotel certainly has its positive points. It is beautiful, well located, and has some magical attractions, such as a huge and ancient Boabab tree on the property. That being said, although it has good bones, it suffers from poor service and lack of maintenance. Staff is not well trained. I came to my room being left wide open all day by housekeeping, even after having reported a faulty latch, which was never fixed. I found ripped paintings in rooms, sick cats on the property who are in desperate need of veterinary help. Food is bland and not diverse. Lots of flies around. Staff do not know what of the food is vegetarian and what is not. Beach is horrible. You cannot step our without 5 or 6 vendors following you. They are beyond persitant. They will in fact peer into the hotel itself and try to sell you a coconut, or a boat, or a ride, while you are at the pool. It is not restful and very invasive. If you want a beach getaway, get away from this place. The beachboys will stalk you and will follow you and will watch you. Very creepy. There is extremely loud music from the hotel itself at night. Badly mixed, and with loud base. If you want to have a good nights rest, you might want to stay elsewhere. Basic etiquette among staff is lacking. I asked for a kettle in my room, and I was told if I booked a more expensive room, I might have got one. A very unnecessary comment to make, where a simple no, would have done the job. Overall: Not even a last resort.

3,0/516 Jan 2024

Edward • Trip Keluarga

The property and rooms are great. The day to day staff was friendly and always willing to help. The front desk and reservations staff were difficult to deal with. They were very slow on responses to issues. We were often told accommodations are not possible, asked to wait long periods or come back when trying to address issues. We later found out it is their tactic to get you to pay more or tip them to get the help that should come with good service. The restaurant manager Elijah and staff member Kendi had outstanding customer service.

3,0/513 Jan 2024

Sameer • Trip bareng Teman

I booked a Beachfront Suite which was nice (but first they tried to put me in a regular room). My friends had rooms booked - no A/C, No TV, Damp smell. Service was overall good, some staff were friendly and nice, some were straight up rude & propositioning “friendly” times after entertainment to my female friends. It’s on the beach, but next time will rebook another hotel that i know has a private beach & multiple pools. They have so many signs & rules, but it’s like zoo as they don’t really enforce it so it’s a mess & ruins experience. Food was ok. Not dying to return here. My suite had views of ocean & beach which was the ONLY great part.

2,0/57 Jan 2025

Verified traveler • Trip Keluarga

Very old and dated hotel. Food very bland and always the same. Pool extremely dirty.Very expensive for what you get. There are much better options in the area.

1,0/516 Agt 2025

Aniza • Trip Keluarga

Very disappointing stay. We booked a family room with one double and two single beds but were given a room with only one double and one single. When we raised this, the reception staff were rude and dismissive, insisting it was “sufficient.” The room itself had serious issues: loud scratching noises from the ceiling at night (likely insects in the wood), staff only sprayed insecticide in the room in the middle of the night while some of us were sleeping which was unsafe and temporary. On the last day, the ceiling began leaking in the bathroom, then directly onto the bedroom and on my bed, leaving the room wet and unusable. Despite reporting it in the morning, we were not moved until 2pm, wasting most of our final day. Wi-Fi was practically non-existent outside the lobby, and staff kept repeating “someone is working on it” without resolution. Overall, poor service, some unprofessional staff members, and unacceptable room conditions made this a very stressful holiday. I would not recommend this resort.

Fasilitas Populer

Kolam Renang

WiFi

Pusat Kebugaran

Spa

Antar Jemput Bandara

Resepsionis 24 Jam

Parkir Gratis

Olahraga & Rekreasi

Meja Biliar

Tenis Meja

Fasilitas Gym

Biliar

Menyelam

Arena Game Center

Payung Kolam Renang

Kolam Renang Anak

Fasilitas Umum

Parkir (Gratis)

Layanan Hotel

Penitipan Bagasi

Rak Koran

Layanan Pernikahan

Resepsionis 24 Jam

Porter/Bell-boy

Layanan Laundry/Dry Cleaning

Staf Multibahasa

Layanan Concierge

Fasilitas Lainnya

Area Merokok

Kesehatan & Kecantikan

Spa

Salon

Fasilitas Bisnis

Ballroom

Toko Souvenir/Kios Koran

Info

Lift Tidak Tersedia

Transportasi

Antar/Jemput Bandara (Biaya Tambahan)

Pemesanan Tur/Tiket

Konektivitas

WiFi Gratis

Lokasi

Lihat peta

Diani Beach Road, Diani Beach, Kwale County, KE

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-9:00 PM

Check-out10:00 AM

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima uang tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Tamu wajib menggunakan layanan transfer via kapal dan mobil antar jemput ke properti. Tamu harus menghubungi pihak properti paling tidak 48 jam sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda. Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 21.00. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis. Properti memberlakukan ketentuan berpakaian kasual smart di restoran pada malam hari. Kemeja berkerah dan sepatu tertutup wajib untuk pria.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Pemesanan diperlukan untuk perawatan spa. Pemesanan dapat dilakukan dengan menghubungi hotel sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan.

Tentang Papillon Lagoon Reef

Lokasi Papillon Lagoon Reef
Saat Anda menginap di Papillon Lagoon Reef di kota Diani Beach, Anda akan berada di pantai, hanya 5 menit dengan berkendara dari Kaya Kinondo Sacred Forest dan BoraBora Wildlife Park. Hotel yang pantai ini berada 4,1 mi (6,7 km) dari Pantai Diani dan 31,9 mi (51,3 km) dari Pantai Nyali.

Fasilitas dan Layanan di Papillon Lagoon Reef
Pastikan Anda memanfaatkan fasilitas rekreasi yang ada, seperti kolam renang outdoor dan pusat kebugaran 24 jam. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan ruang permainan/arcade.

Kamar di Papillon Lagoon Reef
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 149 kamar berpenyejuk udara. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi mempunyai perlengkapan mandi gratis dan pengering rambut. Fasilitas mencakup telepon, serta meja tulis dan ruang duduk terpisah.

Restoran dan Cafe
Nikmati hidangan lokal dan internasional di Baobab Restaurant Terrace, salah satu dari 2 restoran hotel, atau tetap tinggal di kamar dan manfaatkan layanan kamar (jam tertentu). Akhiri hari Anda dengan menikmati minuman di bar/lounge.

Catatan Penting
Properti ini tutup dari 4 Mei 2026 hingga 31 Mei 2026 (tanggal bisa berubah sewaktu-waktu). Seluruh properti akan ditutup antara 6 Mei dan 15 Juni.

Tipe Kamar dan Harga

Sen, 20 Jul 2026 - Sel, 21 Jul 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak