The Bureau - Smart Suites Cyber

🏡 HOUSE RULES & CHECK-IN REQUIREMENTS

To ensure a comfortable and pleasant stay, all guests are required to follow these house rules:

House Rules

* ❌ No Shoes: Shoes are not allowed inside the unit.
* ❌ No Smoking: Smoking is strictly prohibited inside the unit, including near windows and balconies. Additional cleaning fees may apply if cigarette smells are detected.
* ❌ No Pets: Pets or animals are not allowed.
* ❌ No Drugs: Illegal drugs are strictly prohibited.
* ❌ No Parties: Parties, events and loud gatherings are not allowed.
* Light Cooking Only: Deep frying is not allowed.
* Switch Off Appliances: Please switch off the air-conditioning, lights and electrical appliances when not in use.
* Dispose of Rubbish: Guests are encouraged to remove rubbish before check-out to maintain cleanliness and prevent pests. This is not mandatory.
* Personal Belongings: Please ensure all personal belongings are taken before check-out. The host is not responsible for items left behind.

🔐 Guest Verification & Check-In

For security purposes, all guests must submit a valid identification document before check-in instructions can be provided.

Accepted documents:

* Malaysian NRIC
* Driving licence
* International passport

Check-in instructions will only be provided once the required identification has been submitted. Any delay in check-in due to incomplete or missing verification information will be the guest’s responsibility.

💰 Penalty for Rule Violations

A penalty of RM500 may apply for violations of the house rules. Additional charges may apply for excessive cleaning, damage or missing items, where applicable.

Thank you for your cooperation in keeping the unit clean, safe and comfortable for everyone.

We hope you enjoy your stay! 🏡