Hotel>Quintana Roo>Cozumel>Alaya Tulum

Exterior & Views 1, Alaya Tulum, Cozumel

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Review

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Hotel

Alaya Tulum

Cozumel, Quintana Roo

Review

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4,8/5

FantastisDari 100 review

5,0/55 Jul 2026

hashim • Trip Keluarga

Good property. Right on the beach. Friendly and attentive staff. Very accommodating. Will stay again

5,0/527 Jun 2026

Taylor J • Trip Pasangan

Place is amazing but Tulum is definately not what it used to be. Was a ghost town and town restaurants are a rip off

5,0/511 Jun 2026

Ana • Trip bareng Teman

Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso

5,0/57 Jun 2026

Jonathan • Trip Pasangan

This was an exceptional place to stay. From the moment we arrived, the staff went above and beyond to make our experience memorable. Their hospitality was warm, attentive, and genuinely welcoming. The views were absolutely stunning and provided the perfect backdrop for a relaxing getaway. The food and drinks were excellent, making it easy to enjoy a great meal on-site when we didn’t feel like venturing into town. For those who do want to explore, the location is ideal—there are numerous shops, restaurants, and conveniences just a short five-minute walk away. One of the highlights of our stay was the romantic dinner I arranged for my wife and me. The staff did a phenomenal job with every detail, creating a beautiful and intimate experience that exceeded our expectations. The service was impeccable, and it became one of our favorite memories from the trip. We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended for anyone looking for a beautiful location, outstanding service, and a truly memorable stay.

5,0/53 Jun 2026

Balraj Naraine • Trip Pasangan

We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel.

5,0/529 Mei 2026

Faizneen • Trip Pasangan

Very friendly staff. Good service. Clean hotels. Good size rooms. Good breakfast options.

5,0/528 Mei 2026

Maria • Trip Solo

Beautiful , very calm and peaceful !

5,0/528 Mei 2026

Zinnia • Trip Keluarga

Pure magic in Tulum—thank you Rodrigo, Sofia, and Daniel! If you are looking for a calm, beautiful beachfront escape in Tulum with a wonderful, zen atmosphere, Alaya is the place. The design seamlessly blends into nature, and the hospitality is next level. The staff is beautiful and incredibly helpful. Huge thanks to Rodrigo, Sofia, and Daniel for their exceptional care; they truly treat the property like their own and make you feel like family.

5,0/527 Mei 2026

Nicole • Trip bareng Teman

Excellent service and gorgeous location. They set us up with bikes for easy transportation, helped us book a return car to the airport, and also had breakfast and took our order the night before so we can have it quickly in the AM because we were leaving early. Great service!

5,0/527 Mei 2026

RonNisha • Trip Solo

My stay at Alaya Tulum was absolutely beautiful. The entire experience felt peaceful, tranquil, and intentionally curated for relaxation. The staff was incredibly warm, attentive, and helpful from beginning to end, and the hospitality truly stood out. Room service was amazing, and they consistently made sure I was comfortable and well taken care of throughout my stay. I also appreciated the thoughtful birthday touches — the champagne and cake made my celebration feel extra special. If you’re looking for a place with calming vibes, excellent service, and a memorable experience in Tulum, I highly recommend Alaya. I would definitely return.

5,0/526 Mei 2026

Ahnaf Tazwar • Trip Pasangan

Everything was clean and the staff was extremely professional and helpful whenever we reached out.

5,0/523 Mei 2026

madhavi • Trip bareng Teman

Todo

5,0/511 Mei 2026

Arianna • Trip bareng Teman

We had a great time , everyone was very attentive. The view from our room was breathtaking!!

5,0/52 Mei 2026

Lysanne • Trip Pasangan

Super propre, les chambres sont entretenues deux fois par jour, matin et soir. Vue sur la plage. Très calme. Personnel accessible, sympathique et respectueux. Je recommande fortement!

5,0/51 Mei 2026

Jonathan • Trip Pasangan

Had a great stay at Alaya lovely location and staff so helpful . The kitchen staff were so nice too David and Carlos were so helpful . Generally a nice hotel and good staff . Nothing bad to say …. We will be back !

5,0/57 Apr 2026

Cristobal

Fantastic stay!

5,0/523 Mar 2026

Michel • Trip Keluarga

Very peaceful place. Staff is super friendly. Food and drinks are lovely. I enjoyed the morning yoga and meditation. The beach loungers could use some repairs.

5,0/522 Mar 2026

Calum • Trip Pasangan

Comfortable, friendly and relaxing stay with plenty to do! My stay at Alaya Tulum was amazing, from the moment I booked my stay I was contacted via WhatsApp by the service desk to confirm transportation to the hotel and to answer any questions I may have. Upon arrival me and my girlfriend got a couple complimentary drinks and even a welcome bottle of sparkling wine in our room. The property has a nice natural setting and full of palms, trees and climbing vines amongst the rooms. There are little notes around pointing out wild critters that may pass through the grounds at night (raccoons, coati, stripped iguanas and opossums). The beach is kept clear and clean each day and offers a great swimming spot at low tide. Or you can chill on the lounge chairs with coconuts or drinks from the hotel. The hotel not only offers daily yoga sessions in the mornings but every now and then meditations. The yoga was a pretty great way to stretch out before a snorkel trip. There are also many excursions you can book through the hotel like the biosphere tours, snorkelling, ruins tours and cenote visits or you can rent some bikes and go do some cenote hopping. The staff were so helpful, friendly and welcoming. Erik and Sofia were always at the front desk to help with questions or to make arrangements. Marcelo always made me and my girlfriend feel at home at Alaya Tulum if we ordered drinks he would happily offer to bring it to our rooms if we wanted and reccomended some great drinks.

5,0/513 Mar 2026

Annette • Trip Pasangan

Vi havde nogle fantastiske dage på Alaya i Tulum. Selve hotellet, værelserne, maden og ikke mindst personalet var fantastisk 👋 Vi vil helt sikkert komme tilbage. Annette Denmark

5,0/53 Mar 2026

Malini • Trip Pasangan

Ocean front room was perfection! Watching the sun rise over the ocean from bed, having breakfast served on the patio while watching the waves, listening to the sounds of the surf while drifting off to sleep all made the trip magical! All the staff were lovely, food and drinks were delicious and perfect location on the beach! Highly recommend for anyone looking to relax.

Fasilitas Populer

WiFi

Pusat Kebugaran

Spa

Antar Jemput Bandara

Parkir Gratis

Olahraga & Rekreasi

Taman

Fasilitas Gym

Fasilitas Umum

Parkir (Gratis)

Layanan Hotel

Porter/Bell-boy

Layanan Laundry/Dry Cleaning

Brankas Hotel

Layanan Concierge

Fasilitas Lainnya

Area Merokok

Kesehatan & Kecantikan

Spa

Fasilitas Kamar

Patio atau teras

Transportasi

Penyewaan Sepeda

Antar/Jemput Bandara (Biaya Tambahan)

Pemesanan Tur/Tiket

Konektivitas

WiFi Gratis

Lokasi

Lihat peta

Lihat di peta

Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, MX

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in3:00 PM-9:30 PM

Check-out12:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini menawarkan transportasi dari pelabuhan feri dan bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 48 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Resepsionis buka setiap hari mulai pukul 07.00 - 22.00. Properti ini tidak bisa melayani check-in pada larut malam. Resepsionis hanya beroperasi dalam waktu terbatas.Jika mengendarai mobil, silakan hubungi pihak properti ini sebelumnya untuk mendapatkan informasi lebih lanjut (misalnya, petunjuk arah). Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Pemesanan diperlukan untuk layanan pijat dan perawatan spa. Pemesanan dapat dilakukan dengan menghubungi hotel sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan.
Hanya tamu yang terdaftar yang boleh menginap di kamar.
Tamu dapat merencanakan membawa hewan peliharaan dengan menghubungi properti secara langsung, dengan menggunakan informasi kontak pada konfirmasi pemesanan (biaya tambahan berlaku dan tercantum di bagian Biaya).
Metode pembayaran non tunai dapat dilakukan untuk semua transaksi.
Check-in tanpa bersentuhan dan check-out tanpa bersentuhan tersedia.

Tentang Alaya Tulum

Lokasi Alaya Tulum
Terletak di Tulum (Zona Hotelera), Alaya Tulum hanya beberapa langkah dari Pantai Tulum dan 2 menit berkendara dari Cagar Alam Sian Ka'an. Hotel ini berada 6,8 mi (11 km) dari Reruntuhan Tulum Suku Maya dan 4,5 mi (7,3 km) dari Playa Paraiso.

Fasilitas dan Layanan di Alaya Tulum
Manjakan diri Anda dengan pijat dan perawatan wajah. Anda bisa memanfaatkan fasilitas rekreasi seperti pusat kebugaran dan rental sepeda. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan layanan pernikahan.

Kamar di Alaya Tulum
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 20 kamar berpenyejuk udara. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi memiliki shower dengan shower rainfall dan perlengkapan mandi gratis. Fasilitas mencakup brankas (dapat memuat laptop) dan kipas angin langit-langit, dan layanan pembenahan kamar disediakan setiap hari.

Restoran dan Cafe
Puaskan selera makan Anda untuk makan siang di restoran hotel, atau tetap tinggal di kamar dan manfaatkan layanan kamar (jam tertentu).Bersantailah dengan minuman favorit Anda di bar/lounge atau bar pantai.

Tipe Kamar dan Harga

Sel, 13 Okt 2026 - Rab, 14 Okt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak