Hotel>Marrakech - Tensift - Al Haouz>Marrakech>Bour>Pickalbatros Sungo Club - All Inclusive

Primary image 1, Pickalbatros Sungo Club - All Inclusive, Marrakech

Spa 2, Pickalbatros Sungo Club - All Inclusive, Marrakech

Spa 3, Pickalbatros Sungo Club - All Inclusive, Marrakech

Room 4, Pickalbatros Sungo Club - All Inclusive, Marrakech

Sport court 5, Pickalbatros Sungo Club - All Inclusive, Marrakech

Lihat semua foto

Info Umum

Review

Lokasi

Kebijakan Akomodasi

Tentang

Hotel

Pickalbatros Sungo Club - All Inclusive

Bour, Marrakech

Review

Lihat semua

4,0/5

BagusDari 20 review

5,0/531 Mei 2026

Tatiana • Trip Keluarga

Everything was wonderfull

5,0/529 Mei 2026

najlaa • Trip Keluarga

L'hôtel est excellent,des chambres spacieuses propres et tranquilles,plusieurs piscines à disposition,des activités.buffet tres varié et délicieux,et service à la hauteur

5,0/58 Mei 2026

Ismail

5,0/58 Mei 2026

Soufiane • Trip Keluarga

Notre séjour a été agréable et merveilleux. Ce n'était pas notre première visite dans cet hôtel, et ce ne sera pas la dernière.

5,0/523 Apr 2026

Kevin • Trip Keluarga

An absolutely wonderful experience and will return later this year

5,0/520 Apr 2026

sam • Trip Keluarga

Great all inclusive stay. Kids loved the use of the padel court, football pitch & aqua park

5,0/54 Mar 2026

Florent • Trip Keluarga

Super installations ! Terrains de foot et pádel magnifique. Seul regret : pas de ballon de foot en bon état et la plupart des raquettes cassées. Enfin, il y a un nombre incalculable de piscines, mais pas une seule n'est chauffée. C'est le vrai point noir au milieu d'un super séjour

4,0/529 Mei 2026

Yahya • Trip Keluarga

Très bon séjour dans l’hôtel. Les chambres sont très confortables et propres. Tout est très bien. Le buffet mériterait un peu plus de variétés pour atteindre le standard des 5 étoiles

4,0/517 Mei 2026

Marouane

Super hôtel club : led enfants se ont amusé comme jamais, la salle de sport et les piscines sont top. Les Restaurants sont tres bien aussi cependant ce n'est pas un 5 etoiles mais plutot un bon 4 etoiles. Le service est globalement bon mais le personnel du bar vers la boulangerie n'est vraiment pas souriant, les serveurs du matin et du midi sont peu cordial à linverse du soir où l'équipe est globalement au petit soin. Le service de menage n'est pas bon manque systématiquement des serviettes, des savons ou parfois oublie de jeté la poubelles. C'est un hotel rénové et sa se voit car les finitions ne sont pas au rdv. Dommage que le terrain de foot soit trop grand, il aurait été préférable d'avoir plusieurs petits terrains afin de mieux en profiter. Terrain de paddle et parc aquatique sont tres bien. Beaucoup de personnel à la réception mais pas d'une grande efficacité. Si c'était un hotel 4 etoiles j'aurai mis la note de 5/5 cependant ayant fait de nombreux 5 etoiles je trouve que ce n'est pas niquel.

4,0/519 Apr 2026

Ifrah • Trip Keluarga

Staff needed better service

4,0/510 Apr 2026

Mark

Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor

4,0/528 Mar 2026

Adnane • Trip Keluarga

We have enjoyed Pickalbatros Sungo. The property was very clean. The staff very polite, welcoming, nice and helpful. Pools were very clean. We have enjoyed water park. Food was fresh and abundant. The weather in March (end of March) did not cooperate and we had couple gloomy and rainy days but this was not the fault of the resort. The only thing we did not like and we thought the resort management could have done a better job was the entertainment area and its quality. The area was basically a bar in the basement, smelled like cigarette. Very tiny and not enough seats and lacked security code (only one way in and no emergency doors). Not sure why they did not do entertainment outdoors next to the main cafe? We basically tried entertainment the first night and never went back.

4,0/513 Mar 2026

Ann-Kristin

En restaurant kjeftet på medarbeidere foran gjestene. Han fremsto som sint. Ingen hyggelig opplevelse.

4,0/525 Feb 2026

Sophie

Super accueil, super personnel. Tout est au top. L’alimentation est au top. Seul gros bémol à notre arrivée malgré l’horaire respecté, la chambre n’était pas prête. Et ce n’était pas la bonne chance, nous avons dû changer de chambre de.. en ayant payé un supplément à la

3,0/58 Jun 2026

Keith • Trip Keluarga

We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place. Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned properly, with dirt, insects, missing supplies, poo still down the toilet and up the wall from a previous guest and an unpleasant smell. The adjoining room for our children was also poorly prepared. We were moved two days later (hotel full) but this should never have happened at a hotel claiming five stars. The buffet restaurants were overcrowded, very noisy and repetitive. Food quality was average and hygiene standards appeared poor, with flies around food stations and questionable food handling. Several members of our family suffered stomach problems during the stay. The staff generally tried their best, but management appeared overwhelmed during the Eid period and clearly didn’t care. Requests often went unanswered and communication was poor. The gym and spa is excellent and some of the gardens are attractive. However, these positives did not outweigh the poor cleanliness, lack of relaxation, repetitive food and drink selection and disappointing service. We would not return.

3,0/531 Mei 2026

Sophie • Trip Keluarga

It was a long wait to get our room ready on first day. Ismail (the concierge) was very helpful and tried to speed up the process. One of the door giving on the garden in our room was broken. We waited two days to get it fixed. Otherwise, the bedrooms were brand new, spacious and clean. The food in this property is flavourless, and the same every day, which is a shame. The drinks are not very nice and we stopped having them. The soft ones were very sugary, the spirit ones were low quality. The animation is ok though very loud and no specific club for teenagers. The animation at night was of average quality. Our kids were not interested. The aqua park is nice and fun. Overall, we had a relaxing stay but considering the price of the stay, we will not come back.

3,0/54 Mei 2026

Hamid • Trip bareng Teman

Personnel généralement démotivé notamment les bar-mans et les femmes du ménage Les numéros de téléphone de l’extérieur du club ne répondent pas ni le matin, ni l’après-midi ni le soir !!? La bouffe laisse à désirer en qualité et en diversité (rien de spécial)’ Par contre, le club dispose d’un grand potentiel en matière d’espaces, d’équipements et d’infrastructures hôtelières

3,0/520 Feb 2026

martin • Trip Keluarga

Very mixed review, since some aspects were great and some not so much! the check-in was arduous, instead of just being told the truth that our room was not ready, and given a realistic time to come back, we were strung along and moved from place to place, it was very hard with kids after a long journey. The check-out was also lengthy and frustrating for no reason. The pool towel policy is pathetic, childish and frankly embarrassing. We couldn't work out where to get them from, where to change them, it was one of the annoying things about the holiday. Overall its a nice hotel, but being on the second floor with no lifts and young baby was very hard, terrible view of wasteland. But we made the most of the pools, waterpark etc. so we had a nice time overall.

2,0/57 Jul 2026

Filiz • Trip Keluarga

Nous avons réservé une grande chambre, on s'est retrouvé dans une petite. La nourriture n'est pas très bonne, les glaces servis au pool bar sont toutes fondues a chaque fois. Présence de cafard dans la chambre. Odeur d'égouts. Bref pas digne d'un hôtel 5 étoiles. Dommage.

2,0/59 Apr 2026

Gareth

We didn’t get the room we had booked and reception staff and manager incapable to sort or offer any compensation. Other staff all excellent

Fasilitas Populer

Parkir

Pusat Kebugaran

tiket Green

Spa

Resepsionis 24 Jam

Lift

Fasilitas Anak

Penyimpanan Barang

Fasilitas Ramah Difabel

Parkir Gratis

Olahraga & Rekreasi

Snack Bar/Deli

Fasilitas Gym

Fasilitas Umum

ATM/Bank

Parkir Difabel

Lift

Ruang Loker

Parkir (Gratis)

Layanan Hotel

Layanan Laundry/Dry Cleaning

Penitipan Bagasi

Layanan Concierge

Resepsionis 24 Jam

Fasilitas Anak

Kolam Renang Anak

Makanan & Minuman

Prasmanan Sarapan

Kesehatan & Kecantikan

Spa

Kamar Uap

Aksesibilitas

Dapat Diakses Kursi Roda

Peraturan Hotel

Properti Bebas Asap Rokok

tiket Green

Lokasi

Lihat peta

Lihat di peta

Palmeraie, Route de Casablanca, Marrakech, Marrakech, Marrakesh-Safi, MA

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in3:00 PM-3:00 AM

Check-out12:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini tidak bisa melayani check-in pada larut malam. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Biaya jamuan makan malam wajib untuk Malam Natal sudah tercakup dalam tarif total yang ditampilkan untuk menginap pada 24 Desember
Biaya jamuan makan malam untuk Malam Tahun Baru wajib sudah tercakup dalam tarif total yang ditampilkan untuk menginap pada 31 Desember
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini.

Tentang Pickalbatros Sungo Club - All Inclusive

Lokasi Pickalbatros Sungo Club - All Inclusive
Dengan menginap di Pickalbatros Sungo Club - All Inclusive di kota Saâda (Menara), Anda berada hanya 15 menit dengan berkendara dari Avenue Mohamed VI dan Pusat Kebudayaan Prancis. Hotel yang all-inclusive ini berada 9,9 mi (16 km) dari Jemaa el-Fnaa dan 8,5 mi (13,7 km) dari Taman Majorelle.

Fasilitas dan Layanan di Pickalbatros Sungo Club - All Inclusive
Manjakan diri Anda dengan mengunjungi spa, yang menawarkan pijat, perawatan tubuh, dan perawatan wajah. Anda pasti akan menyukai fasilitas rekreasi yang ada, seperti 2 kolam renang dalam ruangan, 13 kolam renang outdoor, dan kamar uap.

Kamar di Pickalbatros Sungo Club - All Inclusive
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 341 kamar yang dilengkapi dengan minibar (dengan beberapa isi gratis) dan Smart TV. Tempat tidur busa memori Anda dilengkapi dengan seprai premium. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran satelit untuk menikmati hiburan. Kamar mandi pribadi dengan bathtub atau shower memiliki kloset dan pengering rambut.

Restoran dan Cafe
Makanlah di salah satu dari banyak restoran milik hotel, yang termasuk 4 restoran dan 2 kafe.Perlu bersantai? Beristirahatlah dengan minuman yang enak di salah satu 4 bar/lounge. Sarapan prasmanan gratis disajikan setiap hari mulai pukul 08.00 hingga 11.00.

Tipe Kamar dan Harga

Sel, 13 Okt 2026 - Rab, 14 Okt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak