TERMS & CONDITIONS:
By proceeding with the check-in, you accept and agree with Amore Hotel Manila that the reservation (details of which are set out below), if accepted by us, Terms and Conditions shall be as follows:
RATES & DEPOSITS:
* The rates quoted are based on your period of night stay and quoted in Philippine Peso.
* A full payment is required upon making your room reservation.
* The management requires Php 2,000.00 refundable security deposit for the whole length of stay. This is payable at the hotel upon check-in.
* Additional Sanitation Kits are available for your need upon check-in, for only Php 280.00.
* Room rates are quoted for two (2) Adults only.
* The maximum number of guests for Deluxe room is two (2) adults and one (1) child below 12 y/o, while for Premium & Supreme room is two (2) adults and two (2) children below 12 y/o.
* A fee of Php 800.00 will be charged per night for each additional adult staying.
* Rates are subject to 12% VAT and surcharges.
* In compliance with DOT & BOQ guideline, only 1 guest under quarantine is allowed per room.
* Upon acknowledging your reservation, you have agreed to the terms and conditions. Therefore, all payments shall be non-refundable unless otherwise specified. Late payments will be subject to 25% penalty charges.
CANCELLATION & REFUND:
* Cancellations made 48hrs prior to check-in time are non-refundable.
* Cancellations made within 24hrs after making a reservation or before the "48hrs prior to check in time" period shall be refundable in 30 days, subject to 10% cancellation penalty fee. However, this is not applicable to Last Minute Booking Reservation.
NO SHOW:
* Guests shall be given a 32-hour grace period from their Check-In time at the hotel. Otherwise, cancellation policy shall be applied.
CHECK-IN & OUT:
* Standard check-in time is 2PM and check out time is 11AM.
* Only one (1) keycard is given per room.
* Please return the keycard upon check-out. Lost keycard shall be fine with a Php 500.00.
* A 50% room charge may be incurred for late Check-Outs between 2PM to 6PM. A 100% room rate charge shall be applied after 6PM Check-Outs.
HOUSE RULES:
* In the Event of BREAKAGE and LOST OF ITEMS inside the room, such items shall be charged to the guest's account.
* The hotel is not liable for the losses made by our guests through negligence; However, a thorough investigation shall be done on our part.
* Should any valuable items/materials is left in the room and found by our room attendant, said items will be turned-over to the Front desk officer on duty & it will be properly recorded in the security logbook. For the claimants of said lost item shall provide any Government issued ID for Identification and record purposes.
* Breakfast, Lunch, & Dinner meals are available and will be served at a given time. We practice contactless food serving. Your meals shall be delivered at a designated area by your room door.
* Room visitors are only allowed in the premises until 8pm, otherwise, additional fee for extra person shall be applied. Guests under quarantine are not allowed to accept visitors.
* The hotel is a non-smoking facility. A fine of Php 2,500.00 for those who will violate. For strict compliance.
* Bringing in any prohibited drugs or any illegal substance and the like is punishable by law.
* No pets allowed inside the premises.
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