Staycation Casa Collection

PAYMENTS & CHARGES
Details and instructions for check-in will be shared on the day of check-in for current guests’ privacy.
Check-in time: 3:00 PM onwards | Check-out time: 1:00 PM NEXT DAY
Same rate shall apply for late check-in. Early check-in and/or late check-out will be charged P250/her. Guests desiring an early check-in can opt to pay an extra fee, pending approval based on availability preceding their arrival.
Rates are subject to change without prior notice.
Casa Solace is up to 6pax only.
Php1000.00 will be charged for lost key. Kindly refrain from altering the lock combination for the key vault, as fines will be imposed for any changes.
Products for sale inside the unit are deductible from your deposit or we may request for payment if you booked through agoda. Host reserves the right to charge a fee if the product has been proven to be consumed by the guest.
Fee for pool/gym: Php150/day
PARKING
Guests that will require a motorcycle or car parking will be charged P400 for an assigned slot.
Penalty for Unauthorized parking ₱1,000.
Parking fee is different from the Unit payment.
Guest must inform the host atleast 3 days before check-in if they will need a parking slot.
PETS ARE NOT ALLOWED.
FURNITURE & APPLIANCES
Kindly refrain from relocating indoor furniture outdoors. Furniture should not be transferred between rooms. Any missing items from the unit’s inventory or damages incurred to resort property within the rooms will be the responsibility of the room occupant. Additionally, vandalism or property damage will incur a Php2,000.00 fine, in addition to the cost of replacement and repairs.
STAINS & DAMAGES
Kindly refrain from staining indoor furnishings, as ink or Henna Tattoo stains can be extremely difficult to remove from linens. Guests will be charged for the replacement or repair cost of stained linens, including bedspreads, bed pads, blankets, curtains, and towels. Additionally, please avoid sitting on indoor furniture or bedspreads with wet swimsuits or while wearing suntan oil or lotion.
SECURITY CONCERNS, DAMAGES & MISSING ITEMS/VALUABLES.
Casa Solace is not liable for lost, stolen or damaged items. Please keep an eye on all your valuables and do not leave your things unattended, especially at the pool area.
Make sure to lock the unit’s main door at all times and never open the door to stranger.
For security purposes, guests of the tenant shall also present an ID and must inform the host ahead of time.
Only permitted tenants and guests are allowed inside the unit. If you have additional people to come in, please let us know. Unauthorized guests caught entering the property will be charged P1000/head.
PROPER ETIQUETTE
Guests are encouraged to consider the privacy and comfort of fellow occupants. Therefore, please refrain from loud music or any disturbances during these hours. Karaoke or sound systems may be used solely for exclusive and pre-arranged events.
Unit is a NON-SMOKING property. Smoking is strictly prohibited inside the room and balcony. A fine of P1,000 will be charged to violators.
CLEANLINESS
Please throw your garbage in the trash cans provided. Casa Solace also provides extra trash bags. Upon check-out, please leave your trash properly beside the trash cans.
Please leave your trash properly outside the door at 6PM-7PM daily as the maintenance will pick it up.
Guests must adhere to these House Rules, crafted for their order, safety and security. The management retains the authority to enact further rules as needed to ensure the well-being of all guests.
Failure to comply with these regulations will result in eviction without refund for all guests. By reserving a stay at Casa Solace 22 at Suntrust Asmara, guests acknowledge having read, comprehended, and accepted these House Rules. Please note that rules and regulations are subject to change without prior notice.