You must inform the hotel of your expected arrival time, ONLY in case you wish to do so outside the check-in time established by the hotel. The hotel may not accept the check-in time requested by the client.Check-in is not possible after 12 midnight. Before check-in time begins, the room may not be available.To check in after check-in time established by the hotel and before midnight, the room must be paid for.When travelling with pets. Please note that a maximum of two pets are allowed. Please note that the property can only allow pets with a maximum wight to 40 kgs, and this option of pets is only allowed in the rooms: Deluxe Room, Double Standard Room (1 or 2 beds), and Double Superior Room.The hotel accepts pets subject to the following conditions:- You must have selected the rate that includes a pet stay (if available); this rate covers one pet only. If you wish to stay with a second pet, please send a message to inform us; an additional surcharge will apply.- If you did not select the pet-inclusive rate, or if it was unavailable, you may send a message stating that you will be staying with a pet; the pet surcharge will be payable at the hotel.- Pets are permitted in rooms unless the room name indicates otherwise (e.g., Deluxe Room).- Pets are not permitted in rooms where the name includes the phrase no pets (e.g., Double Room – No Pets).- Pets may NOT be left unattended on the premises.- Pets may be left alone in the room provided their owners remain within the hotel or on the property grounds.- Pets may accompany their owners anywhere on the premises, except inside the swimming pool and in the dining area during breakfast hours.- If booking more than one room, the pet fee applies only to the specific room(s) where the pet will be staying.Best regards, Hotel VitorioHarap beri tahu pihak terlebih dahulu mengenai perkiraan waktu kedatangan Anda.Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapa
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