Old Town IV by Next Stop Bilbao

This property offers self-check-in. However, in-person check-in can be requested from 17:00-21:00, and is subject to availability. Please note that for in-person check-in, a designated staff member is available for up to 30 minutes and after that additional charges will apply.A link for the mandatory hotel registration by law will be sent to all guests, in which the identity document or passport details of the all guests must be entered.Please note that an additional charge will apply for check-in outside of the scheduled hours:- Early check-in: EUR 20 for arrivals before 17:00- Late check-in: EUR 30 for arrivals after 21:00- Late check-out: EUR 20 for departures after 11:00.Please note that early check-in and late check-out is subject to availability and upon request. Late check-in without prior notice, will incur an additional charge of EUR 50 per hour.Lockers are available for early arrivals and storage belongings. A discount code is offered after booking. Guests are responsible for their own personal belongings. The property is not responsible for any loss.Any loss of keys caused by guests, will incur a charge of EUR 100 for each set of keys.IMPORTANT: Follow the instructions and videos to avoid problems when accessing.Note: We are not responsible if access fails due to not following the steps indicated in the advertisement.This property will not accommodate hen, stag or similar parties.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.