Hotel>England>Stoke-on-Trent>Stoke-on-Trent>The Crown Hotel

Exterior & Views, The Crown Hotel, Stoke-on-Trent

Bedroom 2, The Crown Hotel, Stoke-on-Trent

Others 3, The Crown Hotel, Stoke-on-Trent

Others 4, The Crown Hotel, Stoke-on-Trent

Bedroom 5, The Crown Hotel, Stoke-on-Trent

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Crown Hotel

Stoke-on-Trent, Stoke-on-Trent

The Fun Awaits

Perfect for nature loversOnly 3.5 km to Parkhall Country Park

Nice location! Near public transportOnly 56 m to Longton Station

Reviews

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1.8/5

BadFrom 20 reviews

4.0/51 Jun 2026

Anne • Family Trip

The room was basic and clean

4.0/55 Dec 2025

Wendy • Solo Trip

The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.

4.0/51 Dec 2025

Leo

Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre

3.0/518 Feb 2026

Martin • Solo Trip

Could do with some refurbishment

2.0/523 Jun 2026

Kajal • Family Trip

Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms.

2.0/56 Jun 2026

Stephen • Solo Trip

Untidy room hotel it self could do with a good clean car park very Untidy won't be using this hotel again

2.0/526 Apr 2026

Dean • Couple Trip

Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras.

2.0/54 Sep 2025

andrew • Solo Trip

cheap hotel and the only good thing about it is the price

1.0/517 Jun 2026

Aron

The whole place is at early stages of renovation. Currently you need to have low expectations if you plan to stay here. Pleasant staff and Clean sheets......

1.0/56 Jun 2026

Ralph

Faulty electric sockets. Cramped room with bed against wall, bathroom with barely enough room to use toilet. No bar or breakfast room. Guests smoking weed outside front door. Parking is on an unmaintained area at rear of hotel. Cheap but won’t stay again.

1.0/522 May 2026

Habib • Solo Trip

Awful room Whole place had a bad smell

1.0/516 Apr 2026

Viju

Or recommend

1.0/59 Apr 2026

Jack • Couple Trip

The accommodation stayed in was not as advertised, we hoped it would have been a place that was suitable for a night, but it just created worry and discomfort the entire time staying there. The first room we were presented with was not at all as expected, the walls were stained with marks and water stains. The bathroom was dirty and unacceptable. The bed covers and curtains were stained and window sill covered in mould. Having asthma I was not comfortable staying in this room. I rang to reception and requested another room and told them it wasn’t at all how it was advertised, which the receptionist didn’t understand why. They provided us with a second room which was larger and slightly better than the first but still not good enough. Stained walls, mouldy curtains and window cills. However due to being exhausted from travels, we decided to just try and sleep for the long day ahead the next day. Both myself and partner were unable to get any sleep as the bed was terribly uncomfortable, we could feel the spring badly through the mattress. I have attached some images for you to see for yourself. This is completely unacceptable even with it being a cheap stay. The images need reviewing and updated on your site as the public should know what their money is buying them. We complained to hotels.com and they were very unhelpful. The hotel told them it was all fine so wouldn’t help us. Not impressed. Do not say here or book through hotels.com. Not even worth it for a night.

1.0/53 Apr 2026

Louise • Family Trip

Do not stay here! The pictures are not anything like the actual hotel, it’s very outdated and looks dirty. The carpets are filthy and the bedrooms are quite frankly disgusting! The bathrooms hadn’t been cleaned, hairs in the bath and even the toilet hadn’t been flushed. And a very disgusting wet mark on the floor that looked like urine. One room had the curtains nearly hanging off (a family room!) mismatched, wall paper peeling and stains on sheets. The pillows were nearly flat and the duvets so thin. The ceiling in one of our two rooms had the paint peeling and yellow marks from a bad leak and there was black mould in both rooms. If it wasn’t for the fact we had one night booked and arrived at 10pm i would have found us somewhere else to stay. Embarrassing to call this a hotel, I’ve seen cleaner crack dens in movies!!

1.0/531 Mar 2026

Jodie • Couple Trip

This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I definitely would not recommend staying here unless you have no other choice. we booked for two nights and left after one.

1.0/522 Mar 2026

Kimberley • Solo Trip

How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY.

1.0/55 Mar 2026

Shaun • Couple Trip

The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.

1.0/513 Dec 2025

Juliana • Solo Trip

The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost

1.0/56 Sep 2025

Martine • Couple Trip

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.

1.0/526 Aug 2025

Matthew • Family Trip

Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem.

Popular Facilities

WiFi

Parking

24-hour Front Desk

Children Facility

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Hotel Safe

24-hour Front Desk

Other Facilities

Smoking Area

Info

No Elevators

Connectivity

Free WiFi

Location

See maps

View on maps

545 King Street, 545 King Street, Stoke-on-Trent, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About The Crown Hotel

The Crown Hotel Location
With a stay at The Crown Hotel, you'll be centrally located in Stoke-on-Trent, within a 10-minute drive of Trentham Gardens and Gladstone Pottery Museum. This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

The Crown Hotel Facility and Service
This hotel offers designated smoking areas.

The Crown Hotel Rooms
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.

Room Type and Price

Sat, 26 Sep 2026 - Sun, 27 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children