We stayed 7 nights here for business and I am afraid I did not experience great things here. Where to begin....
The checking in and out was fine. The hotel cleaning was fine, the hotel facilities were ok. The terrace and gardens were nice. The restaurant was poor, as was the service which is a shame really considering the pleasant gardens. Breakfast was a little boring.
The spa was awful. Horrible interiors, no air-con, or help. The gym was too hot to train in for example.
There was no air-con in the rooms which made it very difficult to sleep.
Now the area. As a woman I would not walk here alone. It was a bad area and you could feel it even alone in the room. I felt this because it was very apparent the front desk staff had no idea who went in or out which did not make me feel safe. The walk from the tram was isolated and took 5mins. It has good bits too but very suttle good bits.