Sotetsu Fresa Inn Nagano Zenkojiguchi

Cash is not accepted at the property from January 18, 2022. All guests who wish to stay must provide a credit card upon reservation or check-in.
Elementary school students and above are charged the same rate as adults for using existing bed and breakfast.Preschoolers are free.
Please enter the full name exactly as it appears on your passport when you book the hotel. Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.


[HOTEL LOCATION]
The hotel front desk is on the 5th floor of the complex "Nacs Suehiro". Look for the building with Lawson on the first floor.


As part of our commitment to the SDGs, effective July 1, 2022, the property will make the following changes to its room cleaning policy for guests staying for consecutive nights.

Guests who wish to have their rooms cleaned during their stay will be subject to the following changes.
Guests who wish to have their room cleaned and towels changed must post the appropriate magnetic card, "MAKE UP THE ROOM" or "change towels only, no entry making up" on the outside of the room door by 1:00 p.m. Please place the appropriate magnetic card with "MAKE UP THE ROOM Please clean the room" or "Change towels only, no entry making up" on the outside of the room door by 1:00pm.

For hygienic reasons, rooms will be cleaned every 4th night.
We may enter your room on days other than cleaning days for room maintenance, legal inspections, or in case of emergency.
Please understand and cooperate with us. Thank you for your understanding and cooperation.

Date of change
From Friday, July 1, 2022 (cleaning day)