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See mapsAccommodation Rules
Penang Tax : Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
NOTE: Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.
A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for credit card holds may take several business days depending on the issuing bank.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 12 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:30 - 11:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
Alcohol drinks allowed.
About Hard Rock Hotel PENANG
Hard Rock Hotel PENANG welcomes you to a 5-star retreat in Batu Ferringhi, one of the most popular beachfront areas in Penang Island. The hotel boasts a free-form swimming pool and a wellness centre. Guests can stay connected through the free WiFi available in all areas.
The spacious rooms at Hard Rock Hotel PENANG feature contemporary design and a hill view or a sea view. In-room amenities include a coffee and tea maker, a minibar and a flat-screen cable TV with BOSE sound system. The private bathroom comes with a shower, slippers and free toiletries. Some rooms feature a private balcony and direct access to the swimming pool.
Enjoy dine-in with various cuisines at the hotel’s 6 restaurants. Asian and international favourites are catered at the all-day dining restaurant Starz Diner, while pizzas and other Italian delights are served at Pizzeria. You can sip tropical cocktails by the pool at The Shack and hang out at Sand Bar. The world-renowned Hard Rock Café is also available on-site.
Guests can workout at the fitness centre and participate in yoga classes to revitalise during the trip. The hotel also offers clubs with numerous activities for infants, kids and teens. Live music can be enjoyed on-site and streamed in the room.
Hard Rock Hotel PENANG is a 10-minute drive from Penang National Park and a 20-minute drive from Straits Quay Marina Mall. A 30-minute drive will take you to George Town city centre and Penang International Airport is an hour’s drive away.
Note : With effect from 01 Sep 2017, a Tourism Tax of RM10 per room per night will be imposed by the Federal Government on non-Malaysian nationals or non-permanent residents holding a MyPR card. This tax is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Penang Tax : Local Council fee of RM3 per room per night imposed by the Penang State Government.This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Visit https://www.hardrockhotels.com/penang/value-adds.aspx for hotel value adds.
Important Notice
As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026.
During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily. For any questions or concerns, please contact us directly.
The hotel will undertake essential safety rectification work on the kids’ water play flooring from 03 - 09 May 2026. During this period, the kids’ water play area including the slides will be temporarily closed.
To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day. The kids’ water play area and slides will reopen on 10 May 2026.






